"Staff is absolutely phenomenal, we had a situation with my partner needing some medical care and the staff went above and beyond to care for her. Area is amazing, views are beautiful and the dinner and breakfast is stellar! 10/10 will be back! "

"優質的溫泉旅館，大推。"

"とても清潔で、館内も落ち着いた雰囲気でリラックスできました！ 朝食もとても美味しかったです。"

"This was a beautiful little place to stay. Staff were excellent. Shopping was right out the doorway and close proximity to restaurants. Parking was a bit tricky. You have to pay 1900 yen per day for parking and it’s about a block away from the hotel in a parking lot by a little yellow house. Room was spacious and quiet. "

"I’ve stayed here three times at this point. A total of about a month between the three trips. This is one of my favorite hotels in the world! The simplicity of it keeps me coming back over and over again. "

"The food, facility, and staff were all top notch!"

"No es un hotel 5 estrellas, pero definitivamente si regreso a Hakone regresaría a ese hotel, todo el personal fue muy amable, trataban de ayudar y resolver todo lo que preguntábamos, nos ayudaron con el transporte y auxiliaron de cómo hacer un tour, tienen onsen privado, 10/10"

"The most beautiful time at an incredible hotel. Wonderful staff. Gorgeous amenities. "