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Top Senzeille Hotel Reviews

Ibis Charleroi Centre Gare

2/10 Terrible

"Shocking customer service. We arrived at 23.30 and had to argue with the staff for half an hour so he would let us into the room. According to him, they hadn’t received our payment and wouldn’t allow us into the room unless we paid again. I contacted hotels.com, who assured me and them that we had already paid. We were allowed into the room well after midnight. Not acceptable at all."

La Cote d'Or

6/10 Okay

"The hotel wasn't anything like described. The bar, restuarant, garden and terrace were all closed. But there are a couple of local restaurants nearby. The stairs up to our room were very tight. So it would be very difficult to use a large suitcase. Our room was half renovated. The bathroom was quite roomy and looked nice. But the flush on the toilet broke and there was no one to report it to. A small part fell off the shower while I was using it. A hairdryer was provided, but it was fixed so far up the wall , that I found it hard to use. There was a new wardrobe but the door ,shelves and mirror hadn't been secured ,so it was very dangerous, and unusable. They didn't provide any hangers. Therefore we had nowhere to put our clothes. On the plus side. We had free use of the coffee machine downstairs. The hotel was in a very good location and the beds were extremely comfortable. The hotel has a lot of potential . We found it expensive for what was offered at this time."

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Top Senzeille Hotel Reviews

Ibis Charleroi Centre Gare

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