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"It was a family weekend gate away, we booked 4 rooms. One of them smells really bad ( cigarettes even though it was non smoking) when we walked in. The staff was very helpful!! Over to change the room, and She even opened another rooms and have us check make sure we’re happy. She did agree that the room did smell. Thank you for taking the time to care for your guests! My daughter was impressed! "

"The staff were great, accommodating and friendly! The hotel itself was very poorly maintained and dirty. The area was good and accessible for walking."

"Property is nice. The Shower in my room didn’t work properly. Breakfast was not as good as last time I was at the hotel( last year) All in all a good hotel."

"Just one night, but the location, breakfast and service is excellent."

"No hand towel, toilet is leaking, bath towels, blankets were torn."

"We have stayed at the Novotel in Solo several times and have always been happy with their service. There is a great little restaurant across the street—Alamama. It has western and Indonesian options. The restaurant at the hotel is always very good too. "

"A great location and although a modern building (it was a bank HQ at one time) is well set out ho showcase Java culture."