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"I've rated service 5 because I believe the staff were great but there needs to be a more clear check-in check-out system - that was a nightmare"

"Everything was perfect ! Thanks a lot ❤️"

"Friendly staff, location in a very popular touristy area. Across the street from the beach with plenty of nearby mini marts and restaurants. The breakfast buffet included a variety of breakfast foods and drinks. "

"Would definitely recommend this hotel. Big enough pool and good food choice. Walking distance to the small beach and the bus stop just around a corner. "

"A well designed, attractive and well located hotel. I liked this hotel very much. The staff were exceptional, especially the reception team, restaurant team and spa therapist. My room was spotless, great shops, bars and restaurants on the same road and the beach just behind the hotel. Loved every minute of my stay. "

"I reserved a Balinese bed but was not informed that there was a charge for this. I found out that there was a charge of 150Euros for it when I was paying my bill at check out.Had I known it was this expensive I would not have reserved one. I would have preferred to have spent the 150 Euros on lunch, drinks etc which would have been better value for money. Please can you inform staff to inform customers of the cost of reserving Balinese bed "

"Ideal location for a few days away. 10 mins from the airport, a 4 minute walk to the beach. Huge selection of restaurants, bars and shops just as close. The hotel was spotlessly clean at all times. The room was cosy but well equipped and the beds very comfortable. As a room only guest, tea and coffee facilities would have been welcome in the room. All the staff that we dealt with were brilliant. So kind, helpful and on hand to help with queries/organising taxis etc. I hope to return!"

"We had a lovely stay at the hotel with attentive and courteous staff. The bathroom in the room was a little disconcerting given the semi transparent door. There was limited storage space if having a prolonged stay. We enjoyed the variety provided at breakfast and the views of the lake. No fault with the hotel itself but we had some difficulty with frequency of buses and price of taxis. "

"The property is clean and safe, has modern facilities and accessible to the beach and nice restaurants. The cycling center is awesome. Everyone’s friendly and helpful."