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"Driving up to this hotel it definitely had the wow factor. Reception staff were very polite and welcoming, and provided a very high level of customer service. The room itself was beautiful very large, clean and the bed was so comfortable. Evening meal was beautiful and so was breakfast. The only downfall is that this was a short overnight stay. Would definitely recommend and will definitely be returning "

"What a super top class hotel Will return if possible "

"Another fantastic stay at the castle. Room warm and clean. Friendly staff. Hope to see you again next month!"

"No issues, it’s self check in and the instructions were easy to follow. Room was very small but perfect for what I needed which was just a bed and somewhere to shower in the morning. Clean compact space, looked recently decorated. Not a huge amount of room to get around in, couldn’t get all the way around the bed if the bathroom door was open for example, not a complaint for me at all but think it’s always handy to read about what you’re booking! No wardrobe but there is a clothes rail above a counter, and basic tea/coffee provisions. No parking, there is a 24 hour paid car park next door which was £6.20 for 12 hours. "

"Comfortable room in an old inn, with a 4-poster & settee. Good strong, hot shower. Very quiet, so a good night’s sleep. Very friendly host& staff - the inn providing excellent food & refreshment. Perfectly placed close to the station, car parks, attractions & main shopping areas. All within one of the nicest towns in England."

"We absolutely love this place me & my partner have stayed a few times, the staff are always very helpful & welcoming lovely area with lots to do if you drive."

"Second time we’ve stayed, better than the first time if anything and that was 5 stars! Everyone very friendly. We didn’t utilise any of the restaurant facilities. "

"Staff were experienced and very friendly. Rooms were nicely decorated and very clean. Breakfast was excellent. Would definitely recommend and stay again. "

"Excellent stay, Room was ready earlier than expected. Very spacious and quiet room. Loved the use of the spa facilities the following morning. Will definitely be back when visiting friends in the area. "