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"Staff friendliness, airport shuttle punctuality, inclusive breakfast choices, housekeeping and spa services, as well as jovial doormen greetings. I will stay there again. Pietro T."

"One of the nicest and cleanest hotels in Addis at a very reasonable price. The room was spacious and comfortable. The free breakfast buffet is decent and airport shuttle very convenient. I would definitely recommend this hotel to anyone visiting Addis and would stay here anytime I visit addis ."

"Everyone was so nice and helpful! Truly an enjoyable experience in every side. Food at the restaurant is good😃. Never had that great of customer service, except here! I’ll be back!"

"Staff very friendly and helpful. Air conditioning not working. "

"Very convenient location. Room was spacious and had all desired amenities. "

"Excellent staff. The bathroom and shower need some work. It was exceedingly difficult for me to wash my face and shave because of the way the faucet and sink is constructed."

"The Hilton in Addis Ababa is one of the oldest hotels in Addis so some of the fixtures are dated but the staff were extremely kind (airport shuttle driver, clerk at check in, front of the restaurant staff (for breakfast)) - all just extremely nice. My check in process was smooth and the view was great. Finally, there was live music on the Sunday night which was really nice. "

"I enjoyed my stay at Sapphire and the service was amazing. Melat at the front desk was accommodating and helpful with any questions I had. This was my second time staying there and I plan on staying there in the future. "

"Great and simple "