"we needed to leave too early for breakfast at 6"

"Check-in was smooth and efficient. The front desk associate, Alexander, was excellent—friendly, professional, and very helpful. He made the process quick and welcoming, which set a great tone for the stay."

"Had booked and prepaid for a room with King bed. When we arrived they only had a room with a king bed that was pet friendly. My wife and I have allergies so they offered a double queen room which we accepted as there was no other choice. We are not large people but the beds felt smaller than a typical queen for some reason, maybe because we were expecting to be in a king bed. Room was filthy and could tell sections had not been cleaned or vacuumed in ages. It was not simply missed in the...