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"Excellent hotel and location. Great breakfast! The rooms were modern , quiet and clean. One of the best stays so far on our trip! Parking was easy . Used lot next to the hotel 12 euros per 24 hours. "

"Beautiful and very comfortable hotel with a stunning view across the water to the old city of Lubeck. The staff members were all very friendly and the whole stay was delightful. Thank you!"

"We loved our stay at Holiday Inn. Reception was kind and helpful and efficient. The rooms were clean and well maintained. The beds were comfortable. The breakfast had a lot of different options, which was nice since we were there five days. Everything was delicious. We paid for parking. It was expensive, but we were here during the festival and we didn’t want to fight for parking-so we thought it was worth it. Walking distance to the island which was were we did a lot of exploring, so a great location. I would definitely choose to stay here again."

"Thank you for great sleep. The bed was firm and good. The duvet was too warm, could use a thinner one."

"Alles war gut"

"I had a comfortable basement en-suite twin room for use as a single room. The bedroom had a comfortable single bed for my use. It had a large washbasin and large mirror in front of it. There was a writing desk with chair. The desk had a lamp, and phone to reception, and above the desk was a flat screen tv with remote. The beds had lights and there was a light for the room. The tiled shower room had a shower cubicle and w.c. Sufficient towels, toilet rolls, paper tissues, and shower/ hand gel dispensers were provided. The bedroom and hotel entrance could be accessed with an electronic keycard. My only problem was that most days, the hot water from the tap was barely warm The buffet - style breakfast was more than adequate and cost 10 Euros. Please note that the reception desk is NOT manned late in the evening or overnight. Although the hotel in Norderstedt is not strictly-speaking in Hamburg, transport is good with local buses and an affordable U-Bahn (metro/tube - style trains), also S-Bahns, buses and ferries. The Hamburg-Card for various lengths of stay provide access to public transport and give some discounts to, say, museums. These reasonably-priced cards are obtainable from ticket machines at stations by paying cash or using a payment card. "

"Right across from the train station which was super convenient. I would stay here again. "

"Hotel was wonderful and indeed with good service. However, reception had issues seeing that I had already paid for the room (pre-pay redeeming two free nights). I had to look for the receipt in the app and pass this on. No harm - this is what happens - but I was surprised that this even happened. First time in more than 10 years I have experienced this. Suggest Hotels.com check up with the hotel on this so that it does not happen to the next guest paying via Hotels.com. "

"The staff is extremely friendly and helpful. The property could use some renovations. The mattresses should be replaced ASAP. Very hard.."