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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
Luxury hotel with 2 restaurants and 3 indoor pools

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Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools
Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe
Suite (Jardin) | Premium bedding, down comforters, minibar, in-room safe
Front of property - evening/night
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Pet friendly
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Residence)

Suite (Residence) | Premium bedding, down comforters, minibar, in-room safe

Suite (Residence)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room | Flat-screen TV, DVD player

Suite (Private Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe

Suite (Naturell)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin) | Premium bedding, down comforters, minibar, in-room safe

Suite (Jardin)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Alpensuite)

Studio (Alpensuite) | Premium bedding, down comforters, minibar, in-room safe

Studio (Alpensuite)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, minibar, in-room safe

Single Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, minibar, in-room safe

Premier Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Belvedere)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Romanticism)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Palace)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Country Life)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Asia)

Double Room (Asia) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Asia)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Via Gisse 32, Valle Aurina, BZ, 39030

What's nearby

  • Castle Tures - 7 min drive - 6.2 km
  • Klausberg Ski Area - 7 min drive - 6.3 km
  • Klausberg Gondola - 8 min drive - 7.4 km
  • Valli di Tures e Aurina - 8 min drive - 7.4 km
  • Riva Waterfalls - 12 min drive - 9.0 km

Getting around

  • San Lorenzo Station - 26 min drive
  • Kranebitten Airport (INN) - 118 min drive

Restaurants

  • ‪Rosmarin - ‬6 min drive
  • ‪Icebar Sand - ‬6 min drive
  • ‪Hexnkessl - ‬7 min drive
  • ‪Kraeuterrestaurant Arcana - ‬14 min drive
  • ‪Konditorei Cafè Röck - ‬6 min drive

About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Luxury family-friendly hotel near Speikboden Ski Area
Located close to Castle Tures, Alpenpalace Luxury Hideaway & Spa Retreat provides a free breakfast buffet, a poolside bar, and a free manager's reception. Active travelers can enjoy cycling, fitness classes, and Pilates at this hotel. Treat yourself to a body scrub, a body treatment, or aromatherapy at Spa Alpin, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a terrace, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
You'll also find perks like:
  • 3 indoor pools and a children's pool, with a waterslide
  • Free self parking, plus valet parking (surcharge)
  • Free train station pick-up, bike rentals, and extended parking
  • An electric car charging station, express check-out, and express check-in
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Childcare services, rollaway/extra beds, and cribs/infant beds
  • Hypo-allergenic bedding, down comforters, and sofa beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with satellite channels and DVD players
  • Balconies, separate sitting areas, and electric kettles

Languages

English, French, German, Italian

Similar properties

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Alpin Royal Wellness Refugium & Resort Hotel

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  • Hot Tub
  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 42 reviews
Alpin Royal Wellness Refugium & Resort Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Alpenpalace
  • Aurea Vallis

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room babysitting (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT021108A1HN52CBBR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

Frequently asked questions

Does Alpenpalace Luxury Hideaway & Spa Retreat have a pool?

Yes, this property has 3 Indoor pools and a children's pool.

Is Alpenpalace Luxury Hideaway & Spa Retreat pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Alpenpalace Luxury Hideaway & Spa Retreat?

Self parking is free at this property.

What time is check-in at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-out is at 11 AM.

Does Alpenpalace Luxury Hideaway & Spa Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Alpenpalace Luxury Hideaway & Spa Retreat located?

This family-friendly Valle Aurina hotel is located in the mountains, 2.2 mi (3.5 km) from Speikboden Ski Area, and within 6 mi (10 km) of Klausberg Ski Area and Castle Tures. Valli di Tures e Aurina and Riva Waterfalls are also within 6 mi (10 km).

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Alpenpalace Luxury Hideaway & Spa Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 67 reviews
Rating 8 - Good. 14 out of 67 reviews
Rating 6 - Okay. 1 out of 67 reviews
Rating 4 - Poor. 0 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Gute Ausgangslage für Wanderung. SPA Bereich Ausreichend. Essen gut, Buffet überschaubar.
Stayed 7 nights in Oct 2024

8/10

Silenziosa. Ottima spa. Ottima cucina. Servizi da migliorare
Stayed 5 nights in Aug 2024

10/10

Stayed 3 nights in Mar 2024

10/10

Sehr ruhig - zum Ausspannen geeignet. Alles sehr sauber. Hervorragendes Speisenangebot (Frühstück in Buffetform und frisch zubereitete Eigerichte, Frisch gepresste Säfte, Obst ohne Ende, Kuchen-/Obst-Buffet am Nachmittag, abwechslungsreiche und kreative 7-gängige Abendmenüs im Rahmen der Halbpension, gewaltige Weinauswahl mit geschultem Personal), einzigartige Pool- und Saunalandschaft, sehr gute Massagen,....
Stayed 14 nights in Jul 2023

10/10

Service, spa faciliteter, morgenmad og aften menu i absolut topklasse. Dyrt men god value for money.
Stayed 3 nights in Sep 2022

10/10

Super eccellente relax, hotel a 5 stelle meritatissime in tutto, dalla Spa, al ristorante, il comfort delle camere, la pulizia, la gentilezza. Ovviamente al costo di un 5 stelle.
Stayed 2 nights in Feb 2022

10/10

Immer wieder gerne ein WE zum Ski fahren. Hotel liegt zwischen den kleonen aber feinen Skigebieten Klausberg und Speikboden. Sehr gutes Essen, Frühstück und Abendessen. Sehr freundliches und zuvorkommendes Personal.
Stayed 3 nights in Dec 2021

6/10

Stayed 1 night in Sep 2021

10/10

Personale gentilissimo, servizio impeccabile, ottimo cibo e strutture pulitissime.
Stayed 8 nights in Sep 2021

10/10

Stayed 3 nights in Jul 2021

10/10

Excellent Property all around
Stayed 2 nights in Oct 2020

10/10

Accoglienza stupenda, ci siamo sentiti a casa!
Stayed 2 nights in Oct 2020

10/10

Stayed 3 nights in Jul 2020

10/10

Stayed 3 nights in Jul 2020

10/10

Attenzione al cliente elevata. Stanza grande e pulita. Colazione, spuntino e cena sempre ai massimi livelli. SPA grande con diverse saune e piscina riscaldata. Forse il personale dovrebbe spiegare di più le caratteristiche della stanza perchè è molto tecnologica. Per il resto tutto impeccabile.
Stayed 3 nights in Jan 2020

10/10

We are going now there for 10 years and every year we have had an amazing experience. The staff is very friendly and the included half board was terrific.
Stayed 4 nights in Dec 2019

10/10

La struttura e' molto bella, elegante e tenuta molto bene.
Stayed 3 nights in Aug 2019

10/10

Stayed 4 nights in Apr 2019

8/10

Sempre bello
Stayed 2 nights in Mar 2019

10/10

Hotel molto bello con servizi eccellenti; personale disponibile ed altamente professionale. Spa all'altezza delle 5 stelle.
Stayed 2 nights in Feb 2019

8/10

Stayed 2 nights in Jan 2019

10/10

Tolle Entspannung in malerischem Ambiente - schöner Wellness-Bereich (Sauna, Außen-Whirlpool) und intensive Massage.Anwendungen. Gehobene Weinkarte von Südtiroler Winzern, dazupassend für das nett angerichtete Abendessen - jeden Tag neu genießen. Lediglich die Intensität der Gewürze war sehr mild abgestimmt; wahrscheinlich um jeden Geschmack zu treffen. Uns wurde ein kostenloses Upgrade des Zimmers angeboten, was wir gerne angenommen haben. Die Sauberkeit ist hervorragend (2x täglich Zimmerreinigung!) und am Abend wird selbstverständlich das Bett aufgedeckt und das Zimmer abgedunkelt. Die Cocktails am Abend vor dem Kamin sind ebenso nicht zu verachten und ordnen sich preismäßig dem gehobenen Ambiente unter. Viele Freizeitmöglichkeiten im Winter (Skifahren, Langlaufen, Tourengehen, Pferdeschlitten, Rodeln, Winterwandern, etc.) in der näheren Umgebung - es wird einem nicht langweilig! Rundum gesagt: Ein erwarteter - der Hotelkategorie entsprechender - Kurzurlaub, der jedem gefallen wird, der etwas Besonderes in entspannter, ruhiger Umgebung sucht.
Stayed 3 nights in Jan 2019

10/10

Das Alpenpalace ist für uns ganz einfach gesagt ein super Hotel von A - Z. Die Freundlichkeit des gesammten Personals ist sehr schwer zu toppen und viele Hotels könnten hier einiges lernen bezüglich Gastfreundschaft. Unsere Suite war seh geräumig und hatte alles was wir uns wünschten, ruhig, geräumig, schnelles Internet, Badeartikel und Kaffee/Tee Service und vieles mehr. Das Restaurant bat ein sehr reichhaltiges FrüstücksBuffet und es wurden auch Würstel, Omletten und andere Warme Speisen Frisch zubereitet! Das Abendessen in unserem Fall war im Angebot mit drin und es hat neben dem Salatbuffet, Käsebuffet, Kaltspeisenbuffet und Dessertbuffet, immer noch eine, Vorspeise, Hauptspeise (nach Wahl) dabei um das ganze abzurunden. Somit hatte man die wahl bis ab zu Sieben Gängen und kann sehr lange Schlemmen. Auch beeindruckend ist die Weinkarte welche sich sehen lassen kann. Neben vielen sehr guten einheimischen Weinen gab es ein sehr gut ausgewähltes Angebot an internationalen Weinen. Das Hotel bietet sehr viel Raum und Platz wo man sich entspannen kann. Die Runde Bar in mitten des hotels ist echt cool und ladet zum verweilen ein. Das Absolute highlight ist sicherlich das Wellness Angebot welches wir jedoch nicht besucht haben da es für uns sehr viel den ganzen Tag ausserhalb zu unternehmen gab(können wir daher nicht detailliert bewerten).
Stayed 3 nights in Sep 2018

10/10

Stayed 4 nights in Mar 2018

10/10

Amazing spa. Very nice heated outdoor pool and jakuzi with nice mountain views. High quality 5-7 course dinner with local specialties.