"The most upsetting thing was that they did not have record of our order for two accessible rooms. Tried to put us in regular rooms on second floor, which was a problem for me when it came to showering and safety in an evacuation.Blamed 3rd.party scheduling (Expedia?) for mistake and said accessible rooms are more expensive than what we paid!! Finally found an accessible room for me & hubby, next to gamroom/casino, which was thankfully NOT lively, as we shared a wall with it! Hot food was the...

"This has always been a solid hotel. We’ve stayed here many times because it is the best option in city of Merrill. The rooms have always been clean. The value for what you get can’t be beat."

"It was impossible. The place is condemned and closed. Why is it on your site? "