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"Fantastic location for Train Station, serious shopping, dinning & Drinks"

"Booked a 3 night stay for my partners birthday and we had a great time. Bar staff particularly stood out for their professionalism and friendliness. Hotel is fabulous and in a superb location. Bar prices were cheaper than most of the pubs in Bowness so we drank in the hotel after we had been out for a meal. We were blessed with fabulous weather so having drinks on the terrace overlooking the lake was a very picturesque experience."

"Amenable and affordable when we were forced to stay in Carlisle after missing a train."

"The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in. "

"The most wonderful stay, was unaware there was a pre-planned surprise awaiting us to celebrate our engagement. Staff were totally professional and I was none the wiser, room was beautiful as was the view!"

"Very nice stay with helpful staff"

"Great location to stay right in the centre of town and basically next to the Cathedral area. Room was comfortable and nicely appointed. We had dinner in the bar, very friendly staff and decent food. Breakfast in he morning was equally nice - it is a beautiful old building and these areas were lovely. For us also useful that it had parking included. A very nice play to stay in Carlisle. "

"Both the rooms and staff were excellent"

"Nice bar, nice rooms and staff."