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"Beautiful property and pool. The staff is very kind and helpful. We were welcomed by Ayu at the reception. She's a trainee, but is very well skilled, speaks excellent English and extremely kind and welcoming. She gave us room 8203, a very nice room overlooking the pool and temple. Wayan the restaurant manager runs things smoothly and is great company. We had a lot of contact with him and he taught us a lot about Balinese culture and Bahasa. Then there's the bartender Wira, he has the friendliest smile, talks a lot and makes every cocktail you want. He is very tallented as well and is also a trainee. Every hotel needs a Wira at their bar! Septiana works in the restaurant and is a lot of fun. She entertaines the guests, serves everything you ask for and knows a lot about Ubud and where to go or not. Overall they have a lot of friendly tallented trainees like Ayu, Wira (Lola), Ari, Dewa and Rani. They made us feel right at home. They do have excellent staff to teach them. Murkanti, Garet, Gus Dwi and Septiana lead the hotel and restaurant excellent. Thanks to them we had a great time and will come back to this beautiful hotel."

"Second time here and it did not disappoint super friendly efficient staff. The grounds are stunning food great really is a very special hotel. Absolutely fabulous! We loved it here not many hotels can top this one it really is very special. Thank you Conrad Bali you made it very special for us on arrival and the way you had made our bed up for the first night was a very nice touch. Thank you "

"I had an excellent stay. The staff are friendly, attentive and welcoming. The room was clean and modern. Terimakasih! "

"The villas are very private and spacious "

"Fantastic stay, staff are lovely and the hotel has great amenities including some daily activities. Breakfast is lovely but could do with a bit of a mix up day to day to increase variety. Rooms are spacious and comfortable. "

"Our stay was excellent. The room was spacious and clean and the service was stellar. Great vibe inside and outside the hotel and the proximity to the airport was a bonus. I plan to stay there again on my next trip to Bali."

"Amazing breakfast"

"Our room was lovley, always clean and the little touches like the welcome snacks and notes from our cleaners made it that much better. We also loved the lazy river, it added a different and fun experience for our whole family on top of the pools on offer. We also loved the amazing breakfast buffet. "

"Wonderful resort! "