"The rooms were clean and mostly ALL (unfortunately, we encountered one female front desk agent who was "not so helpful" when getting info on the lobby wifi password. we'll keep her unnamed) the staff are friendly.
We especially like to recognize "Loc" and MITSUI (front desk agents), who were extra helpful and courteous throughout our stay. They went the extra mile to assist in our simple needs. We travel often and these employees were exceptional. MITSUI graciously helped us to communicate in...
"The rooms were clean and mostly ALL (unfortunately, we encountered one female front desk agent who was "not so helpful" when getting info on the lobby wifi password. we'll keep her unnamed) the staff are friendly.
We especially like to recognize "Loc" and MITSUI (front desk agents), who were extra helpful and courteous throughout our stay. They went the extra mile to assist in our simple needs. We travel often and these employees were exceptional. MITSUI graciously helped us to communicate in...
"I have been staying at the Hotel Metropolitan for over 30 years and it always shines! Everyone is very friendly, the rooms and common areas kept very clean. I did have one issue on this visit as there was an occasional odor in my hallway and room as if the sewer had backed up. I was on the 7th floor. I hope this was temporary and fixable as it was quite unpleasant at times. Thank you."
"I have been staying at the Hotel Metropolitan for over 30 years and it always shines! Everyone is very friendly, the rooms and common areas kept very clean. I did have one issue on this visit as there was an occasional odor in my hallway and room as if the sewer had backed up. I was on the 7th floor. I hope this was temporary and fixable as it was quite unpleasant at times. Thank you."
"Absolutely loved our room. The lobby is no longer under renovations and was very nice. No complaints about anything for our stay. Staff assisted with luggage transfer to Kyoto. "
"Absolutely loved our room. The lobby is no longer under renovations and was very nice. No complaints about anything for our stay. Staff assisted with luggage transfer to Kyoto. "
"I've never stayed at this hotel before, but I'm glad I did! My room was comfortable and clean. I like how the TV allows you to see what the statuses are of the laundry/drying machines (and yes, this hotel does have them! Multiple, as a matter of fact!) And finally, the staff was very helpful. They spoke English, and on my trip, I requested that they book a taxi for me twice early in the mornings, which they did. Thank you so much! I definitely wouldn't mind coming back here in the future. "
"I've never stayed at this hotel before, but I'm glad I did! My room was comfortable and clean. I like how the TV allows you to see what the statuses are of the laundry/drying machines (and yes, this hotel does have them! Multiple, as a matter of fact!) And finally, the staff was very helpful. They spoke English, and on my trip, I requested that they book a taxi for me twice early in the mornings, which they did. Thank you so much! I definitely wouldn't mind coming back here in the future. "
"Front desk staff was very courteous and helpful. if it rains, you can ask the front desk for an umbrella to borrow! I loved that they provided this! They also provide a few amenities like toothpaste, shower cap, etc, in case you forgot these. House keeping was amazing at cleaning rooms, really appreciate that they try to be environmentally conscious, and only do a deep full cleaning every 3 days! I loved how each floor has a common space for people to hang out in, each floor has a water filler...
"Front desk staff was very courteous and helpful. if it rains, you can ask the front desk for an umbrella to borrow! I loved that they provided this! They also provide a few amenities like toothpaste, shower cap, etc, in case you forgot these. House keeping was amazing at cleaning rooms, really appreciate that they try to be environmentally conscious, and only do a deep full cleaning every 3 days! I loved how each floor has a common space for people to hang out in, each floor has a water filler...
"Great hotel, amazing garden, awesome dining options and service. Spacious rooms, comfortable King size bed. Second stay here, will be back next time we're in Tokyo."
"Great hotel, amazing garden, awesome dining options and service. Spacious rooms, comfortable King size bed. Second stay here, will be back next time we're in Tokyo."
"Excellent hotel, large room, good service, convenient location. Subway station is very close to the hotel. There is a 24 hour open convenient store Lawson at the second floor of the hotel. You can buy food, drinks and other daily necessities. "
"Excellent hotel, large room, good service, convenient location. Subway station is very close to the hotel. There is a 24 hour open convenient store Lawson at the second floor of the hotel. You can buy food, drinks and other daily necessities. "