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"Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities."

"Large resort surrounded by beautiful green space. Friendly services, excellent Japanese dinner and breakfast. Public, private, and in room onsen."

"Clean and great location!"

"Good stay at the hotel. The Japanese rooms were amazing and we had a great vegetarian kaiseki dinner and really enjoyed the onsens. Would defintely recommend staying at this hotel. Only issue is transport to the location is a bit difficult if you don't have a car. We were aware of this and messaged ahead to ask about the availability of the hotel shuttle bus to the bus stop for our departure. Unfortunately, when we arrived the receptionist was unaware they had a shuttle bus and was very unwilling to check the information we were given or even help us sort out alternative travel. It led to a bit of a concerning situation for our travel plans before another staff memeber corrected her and arranged our transport."

"Location, Room space, amenities, near to station are the reasons to refer friends to stay here."

"The staff was really kind and welcoming, the hotel is well situated 5 min walk from the castel. A place to stay in quietness and enjoy the historic area."

"Great spot "

"Great price with free hot breakfast and free ticket and shuttle to 4 star Hot spring hotel Great deal ! I’ll recommend this hotel "