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Mercure São Paulo Paulista Hotel

3.5 star property

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Photo gallery for Mercure São Paulo Paulista Hotel

Minibar, in-room safe, desk, laptop workspace
Exterior
Bar (on property)
Front of property
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping
The current price is SAR 288
SAR 302 total
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 Double Bed, Balcony

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Rua Sao Carlos Do Pinhal 87 B, São Paulo, SP, 1333001

What's nearby

  • Paulista Avenue - 3 min walk - 0.3 km
  • Sesc Paulista Viewpoint - 10 min walk - 0.8 km
  • Hcor Hospital - 13 min walk - 1.1 km
  • Hospital Sírio-Libanês - 16 min walk - 1.4 km
  • Ibirapuera Park - 3 min drive - 2.1 km

Getting around

  • Brigadeiro Station - 4 min walk
  • Fradique Coutinho Station - 6 min drive
  • São Paulo (CGH-Congonhas) - 18 min drive

Restaurants

  • ‪Sabor em Biscoitos - Top Center Shopping - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Hirota Food Express - ‬3 min walk
  • ‪Rick Doces - ‬2 min walk
  • ‪Santa Micaela Pães e Doces - ‬2 min walk

About this property

Mercure São Paulo Paulista Hotel

Eco-certified hotel near Paulista Avenue
Located close to Maternidade Pro Matre Paulista and Shopping Cidade São Paulo, Mercure São Paulo Paulista Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site international cuisine restaurant, Ervas Finas, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A water dispenser, meeting rooms, and tour/ticket assistance
  • Luggage storage, a TV in the lobby, and a banquet hall
  • Guest reviews give good marks for the helpful staff
Room features
All 154 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 39 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ervas Finas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,528 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 82.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 per person
  • Covered valet parking fee: BRL 39 per day
  • Rollaway bed fee: BRL 82.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure São Paulista
Mercure São Paulista Hotel
Mercure São Paulo Paulista
Mercure Sao Paulo Paulista Brazil
Mercure São Paulo Paulista Hotel
Mercure Sao Paulo Paulista Hotel Sao Paulo
Mercure Paulista Hotel
Mercure Paulista
Mercure Sao Paulo Paulista
Mercure São Paulo Paulista Hotel Hotel
Mercure São Paulo Paulista Hotel São Paulo
Mercure São Paulo Paulista Hotel Hotel São Paulo

Frequently asked questions

Is Mercure São Paulo Paulista Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure São Paulo Paulista Hotel?

Valet parking is available for BRL 39 per day.

What time is check-in at Mercure São Paulo Paulista Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure São Paulo Paulista Hotel?

Check-out is at noon.

Where is Mercure São Paulo Paulista Hotel located?

Located in Bela Vista, this eco-certified hotel is within a 5-minute walk of Maternidade Pro Matre Paulista and Paulista Avenue. Shopping Cidade São Paulo and Sesc Paulista Viewpoint are also within 10 minutes. Brigadeiro Station is only a 4-minute walk and Trianon-Masp Station is 9 minutes.

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Mercure São Paulo Paulista Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean. The room was wonderfull.
Stayed 1 night in May 2025

8/10 Good

Rashid

Liked: Cleanliness, staff & service
Location and general condition is good. I would have preferred newer towels in the bathroom (they were very old) and a decent desk chair (with no noise and more comfort).
Stayed 8 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Amazing location

It was great for a night. Location and staff are very good and friendly. The room is spacious and clean. The downside was the mold in the bathroom walls and the smell of mold in the hall.
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and centraly located
Stayed 1 night in Jul 2024

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It si close to Paulista Avenue
Stayed 3 nights in Nov 2024

6/10 Okay

maya

No me gusto ,.......
Stayed 11 nights in Feb 2025

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Clean hotel with great staff. Condition not great.

The hotel is in a good standard with very friendly and helpful staff. However, lacked in maintaining the facilities that were probably very good 20 years ago. The room and hotel were clean but state of flooring and bathroom was poorly maintained. Biggest shock was the door frame that was breaking apart when opening/ closing the main doors- quite a shock when staying in São Paulo where safety should be one of the priorities.
Stayed 2 nights in Feb 2025

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive but good breakfasts

Pretty expensive prices considering the room conditions. But good breakfasts.
Stayed 9 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for businesses trips. Very helpful staff
Stayed 3 nights in Mar 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort

Returning visitor

Decent hotel in a nice location Very close to Av Paulista & all local transportation Good size rooms , good wifi , big bed , nice hot shower Rooms & hotel exterior are a bit dated & in need of modernisation
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario Ricardo Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Show
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly people
Stayed 5 nights in Nov 2023

10/10 Excellent

Nilda

Liked: Cleanliness, property conditions & facilities
Excelente service by all the employers
Stayed 1 night in Sep 2023

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was very average and nothing exciting. I wish there were more fruit options. The pastries were a bit cheap and lower quality
Stayed 2 nights in Jun 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located a block away from the busy Paulista Avenue which actually is good because traffic is less busy and it is quieter in the evening. Check in is a breeze as they offer an online advance check in. Staff are very welcoming and hospitable and most of them speak English which is a good help knowing that Portoguese is the most spoken language in Brazil. The hotel has an in house restaurant which serves good lunch and dinner. If you opted for a free breakfast, their breakfast is excellent. This hotel is a member of the Accor chains of hotels and so they maintain a good standard. Amenities are basic. 2 big towels, two medium and a floor towel. Shampoo and conditioner are in a refillable containers attached to the wall. They provide 3 small bar soaps and a shower cap. The wifi and hot shower all works excellent. Bed is comfortable and they offered me extra pillows since I found their pillows to be small and thin. They have a safe for your valuables. TV has limited English channels. The best thing about this hotel is its location if you want to explore Paulista Avenue. For that, I will surely choose this hotel again. .
Stayed 3 nights in Nov 2024

8/10 Good

Roberto

Stayed 4 nights in Mar 2025

8/10 Good

Leopoldo Heitor

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

FRANCISCO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo custo benefício !!!!

Péssimo café da manhã, péssimo atendimento . Ovos gelado e salsicha podre! Os funcionários dão informações erradas.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

ilda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Decepção

Decepcionante! Um hotel de rede como o Mercure ter toalhas furadas, ralo de banheiro entupido, ducha sanitária separada do sanitário, edredom muito sujo e encardido (enchimento embolado), cama de solteiro no nosso quarto sem roupa de cama, horrivel. Sabonetes cortesia minúsculos. Apesar do atendimento e café da manhã serem muito bons.
Stayed 3 nights in Mar 2025

8/10 Good

TAIJI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025