Norte Palace Hotel is located in Sao Mateus. Igreja Matriz de Nossa Senhora da Conceicao and Farol da Barra are local landmarks, and the area's natural beauty can be seen at Parque Estadual de Itaunas and Praia de Guriri.
You can look forward to a free breakfast buffet, a garden, and laundry facilities at Norte Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
An outdoor pool with sun loungers
Free self parking
Barbecue grills, smoke-free premises, and an elevator
Luggage storage and tour/ticket assistance
Room features
All guestrooms at Norte Palace Hotel have comforts such as air conditioning, as well as amenities like free WiFi and minibars.
Extra amenities include:
Flat-screen TVs with satellite channels
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:00 AM–10:00 AM
1 restaurant
Things to do
Fitness center
Outdoor pool
Sauna
Steam room
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
Elevator
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business center
Outdoors
BBQ grill(s)
Garden
Picnic area
Pool sun loungers
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Minibar
Policies
Check-in
Check-in start time: noon; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus
Frequently asked questions
Does Norte Palace Hotel have a pool?
Yes, this property has an outdoor pool.
Is Norte Palace Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Norte Palace Hotel?
Self parking is free at this property.
What time is check-in at Norte Palace Hotel?
Check-in start time: noon; Check-in end time: 7:00 PM.
What time is check-out at Norte Palace Hotel?
Check-out is at noon.
Where is Norte Palace Hotel located?
Situated in Sao Mateus, this hotel is within 12 mi (20 km) of Praia de Guriri, Praia do Oitizeiro, and Praia do Brejo Velho. Praia Aldeia do Coco and Praia do Caramujo are also within 12 mi (20 km).
Norte Palace Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 15 out of 28 reviews" "
10 - Excellent
15
Rating 8 - Good. 7 out of 28 reviews" "
8 - Good
7
Rating 6 - Okay. 4 out of 28 reviews" "
6 - Okay
4
Rating 4 - Poor. 0 out of 28 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 28 reviews" "
2 - Terrible
2
8.4/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Joshua
Traveled with family and small children
12 Rab. I, 2024
Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto.
Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo