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"From checking in to dining to nightly entertainment. This resort is above our expectations. The staff at the front desk just couldn’t do enough To make sure our stay was everything we wanted. The dining and wait staff were beyond accommodative to any needs. Friendly, kind and respectful. Helen at the dining runs a great staff, it was so great to see a head staff having fun with everyone. So much respect show amongst staff. And, yes the food was absolutely great. Every meal had so much to choose from. Pestana Royal exceeded our expectations! Thank you for making our vacation more than we could have imagined."

"Faburlous sea views from close up. If you sleep well with the sound of waves -- can't beat it. Very convenient for short walks to restaurants and a grocery right next door. Breakfast buffet was exceptional. Staff were very friendly and professional. It's hard to think of something we didn't like, but perhaps it would be people slamming doors in the early morning. (Perhaps soft-close mechanisms?)"

"Close to amenities and local transport. Excellent roof terrace for fabulous panoramic views. Good choice of food and refreshments."

"great warm indoor spa pool"

"The property is one of the best in Madeira. The history of the property is amazing and "

"The staff for the most part a really nice maids and kitchen staff. The incumbent check in staff need to say I don’t know when they are asked question they don’t know. The new moto should be “If you don’t know Ask”"

"The staff at the hotel were so friendly, we were invited to a drinks reception for returning guests and we got to talk to many staff members. The breakfast was wonderful. We plan to Reto next year."

"Very friendly staff, beautiful view. We thoroughly enjoyed our stay. "

"So happy we chose this hotel - a great, quiet location with a fabulous view over the Bay of Funchal, comfortable room (and did I mention the view already?), friendly staff, lovely gardens and pool and the food options were perfect, including the excellent breakfasts."