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"Family friendly "

"Every staffs are kind. "

"We don’t sit at the poolside but did go into the onsen soaker pool. It seemed fine. "

"good location。 near train and bus station close to night market and shops nearby "

"We were given a room that was not the same as the one shown in the advertised photos. A few days before check-in, I received a message about the room, and on the day we arrived, I specifically requested a room that matched the photos. Unfortunately, my request was rejected and we were told that no changes could be made. Additionally, there was noticeable noise in our bedroom caused by water flowing through the pipes whenever other rooms finished using the hot spring. Overall, we did not enjoy our stay as we were unable to sleep well."

"the room is spotless and the staff are really helpful"

"The room was great and the bathroom was spacious. Check in was extremely difficult and stressful - since I booked with Expedia there was difficulty in finding the reservation. "

"Upon our arrival, the front desk "

"Very nice staff and property was well maintained "