4/10 Poor
Christina
26 Shaw., 2023
Disliked: Cleanliness, staff & service, amenities
Please save your money and go someplace else. The housekeeping staff were nice but didn’t clean the room properly, as the floor was not swept and the sink was dirty plus no clean glasses and stained towels. The reception staff was helpful and ordered me a car to take me to the airport to catch my flight. The driver was 20 minutes late for pick up. The reception said don’t worry about it you will make the flight. I responded I am paying for this service and it’s not okay for the driver to be late. The breakfast that was included was not very good at all, as the egg omelette was dry dry dry. I bought my breakfast every morning from a place down the road. There was a strong air freshener and in the room that I had to have removed because it was so strong it gave me a head ache. I later realized the air freshener was to cover up the smell in the room. There were no pool chairs only places to lay with cushions that were dirty and torn. I have always been pleased with Expedia’s accommodations but not this time
Very disappointing
Christina
Stayed 5 nights in Oct 2023