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"Both Aman and Ella were incredibly friendly and helpful throughout the entire stay. Indeed, all of the staff which I encountered or interacted with were very friendly and professional. A true credit to the hotel and I would definitely recommend this hotel to others and stay again if I was in the area."

"Lovely property at the old mill, quiet with a character. Initial mishap was dealt with promptly with no issues. Ideal place for a long weekend."

"We had a great stay with our Grandchildren the location is excellent and the rooms we had were spacious and clean. Our hosts were so friendly and went above and beyond our expectations to make our stay memorable."

"The room i had room 310 was constantly noisey due to the ducting on the roof had to buy some ear plugs to cope with it Other than that cant fault anything else excellent value for money"

"All the staff were great. Especially the person who looked after us in the Bistro called Darinka. The food was so good we decided to eat in the Bistro both nights "

"Yes room was great plenty of room massive bed and really warm."

"The staff were amazing and so friendly and helpful."

"Best place I’ve stayed on the Isle of Mann. Room was well maintained, clean and comfortable. Breakfast was 1st class, good quality and very welcoming. Staff were excellent from check in, to the bar staff and breakfast staff all couldn’t do enough for you. We shall be booking for next years visit."

"Good location, friendly staff and very clean and comfortable - we would happily stay again. "

"Nice hotel. Good breakfast. Great price. Staff were very friendly and explained everything well. "

"Room spotless, the staff excellent."

"Really friendly and helpful staff excellent choice of food exceptionally clean & comfortable rooms would stay again with no hesitation "

"The most welcoming and efficient check in process I ever seen!! Room was delightful, large, and appointed with personalised care. The breakfast was made to order and delivered with wonderful hospitality. Checkout was just handing the key back - oh and the minibar was complimentary. Genuinely a wonderful experience."

"Extremely clean and very kind staff. "

"We enjoyed our visit to Arandale. It was well worth the steep walk up Broadway from the promenade. I loved the Manx kippers and poached egg at breakfast, a must for visitors to the Isle of Man."

"Comfortable be, clean roon and bathroom. Location great!"

"Did not have breakfast sea view was very good"

"A very nice quiet hotel located right of the promenade , villa marina and near many good places to eat and shop within walking distance. Excellent staff provides quiet, friendly service. Room was very comfortable , quiet and everything worked well and was well maintained. It’s a great choice in Douglas. Restaurant had very good food too."

"Spot hotel with brilliant views from the rooms , very spacious rooms "

"Great accommodations. Very clean. Staff was very nice. I would definitely stay here again. Individuals with limited mobility may have difficulty as there is no lift available. Very nice breakfast. Five stars. ⭐️"