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Hotel Refugio Neptuno's

3.0 star property

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Exterior
Creator video
Suite, 2 Bedrooms | Terrace/patio
Restaurant
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room One Bed

Standard Room One Bed | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room One Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed
Egyptian cotton linens
Premium bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, minibar, desk

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
Premium bedding
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View | Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room Two Beds

Highlights

Air conditioning
Connecting rooms available
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed
Egyptian cotton linens
Premium bedding
Ceiling fan
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700

What's nearby

  • Boca Chica Beach - 15 min walk - 1.3 km
  • Nautical Club of Santo Domingo - 4 min drive - 2.5 km
  • La Matica Island - 4 min drive - 1.2 km
  • Caucedo Port - 8 min drive - 6.5 km
  • Dream Casino Be Live Hamaca - 14 min drive - 12.8 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 14 min drive

Restaurants

  • ‪Maximo Playa - ‬18 min walk
  • ‪Bocana Beach Restaurant - ‬16 min walk
  • ‪Boca Marina - ‬6 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Venecia Pescado Frito - ‬17 min walk

About this property

Hotel Refugio Neptuno's

Hotel near Boca Chica Beach
At Hotel Refugio Neptuno's, you can look forward to free cooked-to-order breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Concierge services and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Refugio Neptuno's include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with cable channels
  • Full-sized refrigerators/freezers, ceiling fans, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Refugio Bar/Rrstauran

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

Does Hotel Refugio Neptuno's have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10:00 PM.

Is Hotel Refugio Neptuno's pet-friendly?

Yes, Hotel Refugio Neptuno's allows cats and dogs (limit 1 total).

How much is parking at Hotel Refugio Neptuno's?

Self parking is free at this property.

What time is check-in at Hotel Refugio Neptuno's?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio Neptuno's?

Check-out is at 1 PM.

Does Hotel Refugio Neptuno's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Refugio Neptuno's located?

Situated near the beach, this hotel is within 1 mi (2 km) of Boca Chica Beach and La Matica Island. Nautical Club of Santo Domingo is 1.7 mi (2.8 km) away.

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Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 127 out of 305 reviews
Rating 8 - Good. 87 out of 305 reviews
Rating 6 - Okay. 46 out of 305 reviews
Rating 4 - Poor. 17 out of 305 reviews
Rating 2 - Terrible. 28 out of 305 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

I would definitely come back to stay here it's comfortable and staff is friendly
Stayed 1 night in Feb 2025

10/10

Love the place will go again
Stayed 1 night in Jan 2025

8/10

I mostly enjoyed my stay there for 1 night except for the fact that there was no hot water.
Stayed 1 night in May 2025

4/10

Great place for price...
Stayed 3 nights in Feb 2025

10/10

The property is a great value option. We had a room that fit our family of 5 and the hotel us only 15 minutes from the airport, which is convenient.
Stayed 1 night in Feb 2025

8/10

Relaxing by the balcony with a view to the beach was cool.
Stayed 2 nights in Feb 2025

10/10

Very good very nice people and I hope and come back soon
Stayed 3 nights in Dec 2024

10/10

Excellent place
Stayed 1 night in Aug 2024

10/10

This hotel was the 1st hotel I stayed in a few years ago. Fond memories.
Stayed 1 night in Nov 2024

4/10

Free breakfast was good, service was good but to many stray cats to enjoy the meal they were on the chairs and tables, wife refused to eat there.
Stayed 4 nights in Mar 2025

8/10

maintenance of painting of the rooms
Stayed 2 nights in Mar 2025

10/10

Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024

10/10

Nice place to be
Stayed 2 nights in Dec 2023

8/10

Close to restaurants and casino as well as the beach, good value for the money.
Stayed 2 nights in Feb 2023

10/10

Very friendly staff , cute boutique hotel
Stayed 1 night in Feb 2023

6/10

It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024

8/10

Rooms need urgent renovation
Stayed 1 night in Nov 2024

10/10

Affordable quiet place to stay nearbay the harbor. Great breakfast, helpful staff.
Stayed 6 nights in Jan 2023

6/10

Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024

8/10

Very clean place had quiet environment
Stayed 3 nights in Mar 2024

10/10

The beach is awesome. Fun neighborhood Comfortable room
Stayed 2 nights in Jan 2024

10/10

Clean nice little spot to spend a night or 2
Stayed 1 night in Nov 2023

8/10

Property is chill and is close to the beach
Stayed 1 night in Feb 2024

10/10

Nice place, very friendly service, peaceful and inclined to help the customers.
Stayed 3 nights in Jan 2024

10/10

I really liked the tranquility and peace there was. The facilities looked quite clean, the pool was delicious and the service was excellent.
Stayed 1 night in Dec 2023