"Generally speaking, everything was OK. However, they provided misleading information at check-in. I was offered an upgraded room, but I had to change it because it lacked privacy—there was a connecting door to the adjacent room, and I could hear everything happening next door. On top of that, I was never told I'd be charged an extra $104 for the upgrade. I was told the upgrade would give me access to breakfast and dinner, but they charged me for the meals anyway. Then, to get the bill corrected,...
"Generally speaking, everything was OK. However, they provided misleading information at check-in. I was offered an upgraded room, but I had to change it because it lacked privacy—there was a connecting door to the adjacent room, and I could hear everything happening next door. On top of that, I was never told I'd be charged an extra $104 for the upgrade. I was told the upgrade would give me access to breakfast and dinner, but they charged me for the meals anyway. Then, to get the bill corrected,...
Oscar