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MR Hotel

3.5 star property
Hotel with 3 hot tubs, near Costanera Center

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Photo gallery for MR Hotel

Lobby
Property entrance
Indoor pool
1 bedroom, premium bedding, minibar, in-room safe
Dining

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Single Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Deep soaking bathtub
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Deep soaking bathtub
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Single Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Deep soaking bathtub
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Deep soaking bathtub
  • 57 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Deep soaking bathtub
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Deep soaking bathtub
  • Sleeps 4
  • 3 Queen Beds

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard

  • Sleeps 3

View all photos for Twin Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Twin Room Superior

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 4
  • 3 Double Beds

View all photos for Single Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Single Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Double Room Superior

  • Sleeps 3
  • 1 King Bed

View all photos for Single Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Single Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000

What's nearby

  • Costanera Center - 13 min walk - 1.2 km
  • Medical Center Hospital Worker - 4 min drive - 4.0 km
  • Plaza de Armas - 4 min drive - 4.4 km
  • Parque Arauco Mall - 4 min drive - 4.6 km
  • San Cristobal Hill - 6 min drive - 2.7 km

Getting around

  • Pedro de Valdivia Station - 2 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Fuente Alemana - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪La Pizza Nostra - ‬3 min walk
  • ‪Café Calderón - ‬2 min walk

About this property

MR Hotel

Hotel near Costanera Center
A free breakfast buffet, laundry facilities, and a bar are just a few of the amenities provided at MR Hotel. For some rest and relaxation, visit the sauna or the 3 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • An elevator, 8 meeting rooms, and smoke-free premises
  • A 24-hour front desk, tour/ticket assistance, and a reception hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 112 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • 24-inch plasma TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.

We should mention

Pool access available from 7:30 AM to 10:30 PM
Parking height restrictions apply

Property is also known as

Hotel Neruda
Hotel Neruda Santiago
Neruda Hotel
Neruda Santiago
Neruda Hotel Santiago
Hotel Neruda
MR Hotel Hotel
MR Hotel Santiago

Frequently asked questions

Does MR Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:30 PM.

Is MR Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MR Hotel?

Self parking is free at this property.

What time is check-in at MR Hotel?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at MR Hotel?

Check-out is at noon.

Where is MR Hotel located?

Located in Providencia, this hotel is within a 15-minute walk of Drugstore and Costanera Center. Sculpture Park and Sernatur are also within 10 minutes. Pedro de Valdivia Station and Los Leones Station are within a 5-minute walk.

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MR Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 177 out of 378 reviews
Rating 8 - Good. 124 out of 378 reviews
Rating 6 - Okay. 40 out of 378 reviews
Rating 4 - Poor. 22 out of 378 reviews
Rating 2 - Terrible. 15 out of 378 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located, near subway and buses. The staff are extremely professional and friendly. We felt very safe and well looked after. The breakfast is great, fruit, yogurt, eggs, bacon, bread, etc.
Stayed 8 nights in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot! Very walkable. Enjoyed both our stays here. Started here both when we arrived in Santiago and when we were leaving.
Stayed 2 nights in Mar 2025

8/10 Good

FRANCISCO XAVIER TORRES

Liked: Cleanliness, staff & service, property conditions & facilities
is fine!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Gracious staff and a good location for a very reasonable price.
Stayed 2 nights in Mar 2024

8/10 Good

ARTHUR

Liked: Amenities
Great location.
Stayed 5 nights in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. The hotel is located in a very good area.
Stayed 1 night in Sep 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent value in a great area of Providencia
Stayed 1 night in Oct 2023

10/10 Excellent

William Horton

Liked: Staff & service, amenities, property conditions & facilities
Great location near dining and metro. Quiet hotel with great staff. Only flaw was pool was not heated. Highly recommend this hotel
Stayed 3 nights in Mar 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel & location. One inconsistency though: Expedia lists the hotel as having a Jacuzzi, when in fact it only has a pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a pleasant part of the city. There were plenty of places to eat nearby as well as many shops too. Bus stations as well as the subway were close by allowing easy access to wherever you needed to go.
Stayed 7 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was kind and attentive, rooms clean and comfortable, areas around near metro, shopping , easy to move in the city.
Stayed 2 nights in Apr 2023

6/10 Okay

Darrell

Liked: Staff & service
Disliked: Cleanliness

Quick Stop on Way Home

Okay hotel for the money. Could use a good deep cleaning and maintenance sweep. Helpful staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Nice

Hotel on arrival very professional and friend reception. great position easy access to public transport, many restaurants and great neighbourhood. room a little dated but just fine really. returning in 3 days
Stayed 3 nights in May 2024

10/10 Excellent

Leanne

Liked: Property conditions & facilities, room comfort

Value, Location & Service

The hotel was a little out of the centre but easy to get as it was right on the metro line. Lovely wide tree lined streets & safe area. Staff were very helpful & offered all the information I needed. Breakfast was plentiful & there was a nice pool & Gym. I needed to checkout during the evening to get a flight, as I would miss breakfast the next morning they provided me with a breakfast box. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerijs

Liked: Cleanliness, staff & service, property conditions & facilities
Very very very good hotel. Very good stuff. Brilliant service. In regards cleaning services very good too. Replacing towels whenever you want even replacing soaps as well every day. Breakfast ok. Can be a little improved. A bit more fruit options. Plenty of cakes, coffees, teas, actimels, yogurts.
Stayed 4 nights in Feb 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort

A great hotel in any city

The hotel is ok. The room and the bathroom are both spacious. The bathroom is rather dated and needs and upgrade. Linen is also tired and needs to be updated. Nothing special in the room. The breakfast was rather limited but still good.
Stayed 1 night in Feb 2023

6/10 Okay

Magdalena

Liked: Cleanliness, staff & service
The place was clean and the employees were very helpful, very respectful and easy to work with them. The chambermaids excellent job. However the hotel is old and need some repair. Our first room was very good. We had 2 other rooms with problems with the sowers . Also the room was very cold, heater wasn’t working and they had to bring a portable heater. For us the location was very good, very central to everything we wanted to do.
Stayed 4 nights in Apr 2023

2/10 Terrible

MICHAEL

Disliked: Staff & service

Do not stay here!

We checked in late after a long flight, went to shower and discovered the shower leaked from under the shower all over the bathroom floor. When we asked the Hotel to change rooms or repair it, they refused and proceeded to attempt to charge additionally me for children that accompanied me. The rooms are also old and not well kept.
Stayed 2 nights in Apr 2023

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Santiago

Room 308. The view from my room was of a wall and the access ramp to the garage. The spring mattress on the bed is old and needs replacing. The layout of the rooms, those closest to the avenue, receive all the noise from the entrance hall, the breakfast area and the elevators, with groups of guests arriving and saying good night with laughter. Every night, around 11:00 PM I heard noises like brass (garbage?) being dragged and men talking loudly. The room is spacious, very clean, with an electric kettle and sachets of coffee, teas, sugar and sweetener. The breakfast is very hearty and sufficient. The staff are very professional and extremely friendly. The hotel is in a very good, safe area with plenty of restaurant, snack bar, pizzeria and transport options. Uber works very well in Santiago.
Stayed 4 nights in Apr 2024

6/10 Okay

James L Y

Liked: Staff & service, room comfort

Family trip

Need to upgrade the bathroom. No toilet paper holder missing- they just pit the toilet roll on the toilet tank. Only one hook in the bath room to hang just one bath towel. Nothing else. Closet have dirty towel and debris on the floor. yuck mini refrig leaking- stilled 1 week there and kept telling them to fix it. Have to put a towel inside to prevent the leak. Replace a other one still leak but less. Breakfast always the same- not good. Only thing good is location.
Stayed 7 nights in Feb 2024

2/10 Terrible

ROSTYK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting - Rip Off

I have traveled for the last 45years and this was the worst room I have ever had! I stayed at this hotel a few days before and gave it a glowing review but I now withdraw that! stayed in Room 202, this is not the second floor but 1st floor. Checkin at 2145 Checkout 2200 the following night - paid 2 nights as I traveling at 0100. Room faced the street so had busy Vehicle and Foot Traffic noise for the entire stay so little or no sleep, even had street sweeper rumbling at 0400-0430. Window was 4 meters above the street. No privacy curtain but blackout curtain only. I would swear the carpet was damp. As the management of this hotel allow the use of this room obviously this is 'banditry' at its worst - no chance of me ever staying here again! Be very aware .. rip-off
Stayed 2 nights in May 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
This hotel has beautiful elements--the wooden floors are very pretty and the lobby area is nice; the breakfast area is nice and it's convenient to have breakfast every morning; beds are decent and the bathroom at this location is small but decent; the room was very attractive looking but furniture had missing cushions and was incredibly old; I stayed here for the gym (MR Express shares the gym with this location)--it is good that it exists but most things are broken; there are 3 weights and the gym doesn't make sense; furniture in the bedroom--aside from the bed--is old with missing cushions; I stayed at MR Express also--it is not as nice looking and there is no carpet on the bedroom floor--however, the bathroom was bigger (easier if you have things to do), the heat actually worked at MR Express (at MR the air conditioner was on all night on a winter night--it was absolutely freezing); breakfasts are equal; they are near each other (about a 12 minutes walk) and the neighborhood is nice--I think I would stay at MR Express in the future since it's more functional and then workout elsewhere (breakfasts are the same--nice that they offer it--but less dramatic at MR Express because there is no turnstyle to get in)--the W Hotel has a very well equipped gym but it's a bit pricey (at least for a day pass)--it's near the MR Express
Stayed 1 night in Jun 2024

2/10 Terrible

Sooguk

Mi hija se accidento y quedo en silla de ruedas, debi cancelar la reserva inesperadamente, llame al hotel enviando toda la información y no encontré ayuda. Expedia intermedio para que el Hotel me ayudara y aun cuando el Hotel recibio a mi hija en silla de ruedas no tuvieron misericordia y cobraron todos los dias. Envie correo y llame a la Gerente Comercial Dpto.Reservas la Sra. Katherine, fue cruel y nunca dio respuesta, son inhumanos, las personas por el telefono te mienten. No habia visto tanta maldad en un solo lugar, no viajes alli. No es un hotel familiar no esta en condiciones seguras para niños y menos quieren los niños, no tienen corazon para nada. Solo quieren tu dinero.
Stayed 4 nights in May 2025

4/10 Poor

Camila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nos robaron el cargador del smartwatch en la habitación el segundo día de estadía y nadie se hizo cargo. Sucedió durante el día. Estuvimos fuera varias horas por trabajo, y al llegar notamos que faltaba (y quizá otras cosas más). Al hacer check out al otro día en la mañana, solo ofrecen no cobrar el mini bar (dos aguas y un chocolate) y nos piden firmar un papel de conformidad con el trato. No nos dieron más opciones y demoraron el proceso lo más que pudieron, por lo que lamentablemente tuvimos que firmar el papel y correr a nuestros compromisos laborales. Hubiese sido una muy buena experiencia de hotel sin el incidente, pero por cómo resolvieron el problema, no lo recomiendo. Deja de ser seguro para dejar tus pertenencias.
Stayed 3 nights in Jun 2025

10/10 Excellent

Naiandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, super confortável e muito bem localizado.
Stayed 1 night in Apr 2025