"The balcony and views were exceptional"

"I am extremely disappointed with my stay at the Barcelo Tenerife. I specifically paid for a partial sea view room, but the room I was given had no sea view at all. When I contacted the reception to explain that the room did not match what I had purchased, I was simply told that there were no other rooms available. The issue is not just the lack of availability — it is that the hotel failed to provide the room category that was advertised and paid for. I expected the hotel to offer a meaningful...

"The room was great, spacious, excellent shower and bath. The balcony was huge. The resort was definitely very family friendly. Kids club was very good"