Search Resorts in Santa Lucia

" The location is beautiful and peaceful — exactly what we wanted — but the service is not at 4-star level. Staff are kind but clearly overstretched. We were charged €8/day for parking with no alternative, which should really be included. Breakfast starts only at 8AM with no early option, and no water or coffee machine in the rooms. The spa was advertised but was unavailable during our stay, with no prior notice. The pool bar opened only after 1PM. The biggest surprise was the coffee: machine coffee was poor, and my first cappuccino tasted of salty water (likely tap water). Though the waiter apologised and fixed it the next day, this is unacceptable in an Italian 4-star resort. Staff also had loud arguments near guests. Room cleaning was basic: towels were changed but sheets weren’t, and floors weren’t properly cleaned. The food menu is very limited and expensive. Worst of all, during checkout they tried to charge us more than double (including parking again and items we didn’t order). Only after I asked to check the bill was it corrected. Beautiful setting, but the service, transparency, and quality need major improvement"

"Excellent. 5 stars. "

"Hotel was clean and well organized, hard mattresses though and no WiFi in rooms. Also no Cleaning supplies for the kitchen in the suites. "

"Beautiful location with private beach and lovely gardens. Rooms were clean and had everything we needed. Short walk into the town where there are restaurants and shops. You can arrange boat trips from the hotel that picks you up in the morning from the hotels own jetty. We also enjoyed playing Padel and courts had a lovely view of the sea. You could also use paddle boards, kayaks and they had free exercise and yoga sessions outside. Walking distance to la cinta beach but you’d need a car if you wanted to explore further. We didn’t want to leave! "

"The hotel was a ghost town. Also ac was broken and the staff was incredibly rude about it "

"The resort has made economies since we last stayed there in 2023. It looks a bit neglected. "

"The place was great! Staff were helpful and friendly. The place was clean, comfortable and peaceful. Breakfast was delicious, Only a short walk to town. Also, it’s in a great location for some amazing beaches. Id say hire a car so you can properly explore the island. "

"We had a warm welcome by the staff upon arrival and they spoke very good English. The food that we had in the in house restaurant was brilliant with loads of options and even recommendation. We received free little appetisers during our meal from the chef. The facilities were very broad inc swimming pool, gym, pool table, free reading material etc. The only negative I could possibly think of would be our door surround/frame was a little loose meaning it was noisier for us to close our door (more of an inconvenience for others rather then us). Other than that we thoroughly enjoyed our stay and we would happily stay again. "

"Beautiful place but need improve. The gym area it is not for a 5 stars review. It looked completely abandoned. A few machines dated and the only one treadmill does not work. Disaster. The girl at front desk said that we can go to run on the street.. so unbelievable.. the food was not as expected and the breakfast as well .. so limited. Trust me I am from USA the 5 stars hotels comes with an incredible breakfast buffet, this one was cheap ! "