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"Service "

"The name of the hotel says it all, Grand. From the second you walk in you can feel the history and the elegance. Every member of the staff went above and beyond to make sure that my last two days in Sicily were perfect. Whether it was booking us a dinner reservation or bringing a complementary cake to my room for my girlfriend’s birthday they truly showed every bit of Italian hospitality. The rooms are phenomenal with huge showers and lots of natural light. We also ate at the restaurant here which was top three meals of our 2 week trip. Hope to be back soon. "

"The room was very nice. People very friendly and in general a vey pleasant stay."

"Friendly staff, standard rooms that were clean, best parts of hotel were rooftop bar with beautiful views of Palermo and location was convenient and walkable to the touristy area. "

"Concierge wasn’t paying attention to what we wanted in a restaurant and area to visit "

"Beautiful old-world property. Great location. Wonderful staff: Stefania and Matteo were warm, friendly and helpful. "

"Very nice property, great location. "

"Great location, close to city center,"

"Helpful and friendly staff. Room was very comfortable."