Search Aparthotels in Santa Elena

"Overall I agree with other reviews, even the negative ones. We stayed during the low season, so I don’t know what it’s like when the occupancy is 50% and more. We loved how private it felt, and staff were very accommodating and put a lot of care to make us feel very special. Top 3 highlights are amazing view of volcano, staff and thermal pool/swim up bar & jacuzzi. Negatives are like others said, there’s a very busy road just beyond the property, so if you wake up early and hang out on the balcony, all you hear is a traffic noise from there unfortunately. But the volcano view is amazing, so I guess you just have to tune it out. Robes and pool towels need some updating - robe was very worn out and fraying at many parts. Pool towels aren’t as comfy as room towels, which is somewhat expected, but they can definitely improve on making them smell better. Also, maybe because it is low season, I was woken up by cranking noise one morning, most likely doing some renovations in other rooms. I understand it’s the perfect time to do it, but maybe not at 6am. I loved how the jacuzzi areas were set up, but only 1 out of 4 was warm enough for me to sit in - maybe because not enough guests were there to keep all 4 nice and hot, but I wish they let us know about it. You might think I have lots to complain about, but I think they are more about being there in low season. I would still give them 4-5 stars for their excellent services - they went above and beyond, and I would love to go back."

"Beautiful place with a wonderful swimming pool that was perfect temp! Very peaceful, and clean! "

"Highly recommend"

"Extremely clean and eco friendly. Rooms were clean and comfortable. Staff were courteous and helpful "

"Amazing hotel with Arenal Volcano views. It's a very big resort and our rooms was very far away but the resort offers transportation to and from our room. The room was big and spacious. Food was great at the restaurant, at the bar and also for breakfast. Thermal pools were amazing and relaxing. The only issue we had was that they don't offer transportation to the volcano viewpoint or to the lake. So we walked up, 2 miles uphill to the viewpoint, and let me tell you that my chest started to hurt and I got really scarred. I do not recommend this hike. We paid good money for this resort and this should be included. Aside from this upsetting issue everything else was great. "

"Great family experience! "

"We enjoyed this resort due to the beautiful surroundings, safe accommodations, very friendly staff, unique, breakfast options, hot springs, nature, and views."

"This is in prime location with friendly staff. "

"Absolutely beautiful property with tons to do within the property. Well maintained trails perfect for beginners. The staff was very professional and pleasant. Free activities in the lodge were great, especially the guided hike with their very knowledgeable guide. Beautiful surrounding towns. The free breakfast at the restaurant on site was very good. Lunch and dinner on site were expensive so we drove about 10-15 minutes off property and there were tons of options. We booked an economy room in the casona with a shared restroom and it was lovely. Will definitely return."