"Very comfortable beds!"

"Clean room good service"

"The AC was noisy and after use it was leaking. So we did not use after used. Didn’t realize our room is in front of the freeway you can hear cars and loud motorcycles passing by. Other than that the hotel is alright."

"When I walked into our Best Western room in San Juan Capistrano, I was blown away by how modern and clean the room was. Exceptional room for sure! The room was spacious and very clean. The entire property is well-maintained, and the continental breakfast was legit, including a waffle station. About 10 minutes from the Los Rios Historic District, which was a real treat to visit, and only minutes away from other eateries. We accidentally left behind some new purchases from our trip. I called the...

"Very good customer service rooms were very clean"

"Very nice place clean and close to restaurants and mall thank you."

"For a one-night stay, this property was fine overall, and the staff, especially Mark at the front desk provided excellent customer service. He was professional, understanding, and did his best to explain the situation. That being said, Expedia or Best Western seriously need to correct the room photos being advertised for the standard rooms because they are extremely misleading. The photos shown for the standard room clearly depict a suite-style setup with a separate living area and sofa bed,...

"Breakfast was ok. "