"First room had no ac but staff handled a change quite quickly. The whole hotel and restaurant was completely overwhelmed - not sure if it was due to the full house or a lack of staff but they all kept a smiling face and tried to help everyone as quickly and efficiently as possible. Would recommend but perhaps not in a busy weekend. Parking and drop off was a major problem"

"No AC, stuffed room"

"Room was clean. The room had working air conditioning. Breakfast was excellent. Would recommend this Southampton hotel. Location was adequate with goid access to the train station and a lengthy (30 minutes) walk to the old town center. For the American travelers, the hotel does not provide wash cloths with the towels. Odd. Nonetheless, a very nice hotel."

"The hotel was great the air conditioning could not cool the room off enough for our liking during the heat dome we experienced. The breakfast was very nice the restaurant was imho over priced for what you got and the younger staff could have smiled and been a little friendlier."

"A clean and comfortable room which had all we needed. Parking was in a nearby multilevel carpark, a 5 min walk away. Staff were very helpful and friendly at all times."

"Ja"