"Hotel is great but very rundown in the rooms
The major issue is that I got a corner room and they gave me the 5th (highest) floor corner room, which was 28 degrees on our check in, with heating on, in May with 20 degree outdoor temps.
AC not working (just air no chill) and heating on. We opened all windows and still at night it was 26 degrees we couldnt sleep.
Called reception, they sent someone up, he says turn on AC (it already is?) and wait 5 hours. This is already 11 pm and were trying to sleep! Against my objections they physically cut the heating to the room. I barely slept, woke up at 4 am from heat. Note that outside is 12 degree and all windows are open and the road sound is inside but still 26 degrees inside!!!
The mattresses were also too saggy I had to sleep in the middle of a king size to not roll over to the floor. So my entire family got 5 hours of barely sleep for a $300+ room…
A hotel that cant provide temperature controlled desirable sleep environment is not really worth anything imo.
The spas and pools were alright but the chlorine smell was taking over the full hotel even 5th floor despite pools being floor -1. Maybe have an automated door to the pools that actually closes?
Cherry on the top is a burger that I prepared for my sons dinner only to realize its a freakin soy burger! Maybe write that somewhere? Considering my son has soy allergies :D
Also EV charger was not on site had to drop my car and walk 10 minutes back. Would never visit again"
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
