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"Beautiful pool and grounds. Staff were extremely professional, friendly and helpful"

"Our second stay here. A wonderful stopover with friendly staff. "

"Who knew Biella was such a sophisticated town. Great art and food. Our hotel was right in the middle of town and also quiet and safe. Highly recommend The Augustus!"

"Excellent food in the roof garden. "

"I booked suite with balcony, one king size and a twin size bed, they gave me a simple king room. After insisting I got a king bed and 2 twins in one room, king being in the same room in the loft, so not the suite I was expecting. No balcony. I’m not sure they actually had the room I booked… Breakfast was included but breakfast buffet was nearly empty at 915am despite the hotel being mostly empty. Second morning we had breakfast at 730am and breakfast buffet was even more empty, same 6 slices of bread were there from the day before and obviously not very fresh. After asking for some fresh bread I was told the only thing they could offer was crackers. Dinner was average as well. "

"Very nice "