"I forgot pair of earrings in the room and called the hotel 3 times and received a message to call back later. I then received a text from the hotel. I texted back and described the earrings. The hotel rep texted they would relay the message and keep me updated 11/3. I texted today 11/7 for an update and have received no response. Disappointed."

"We stayed overnight with a late check-in. The staff was very friendly and accommodating to our needs. The room was very clean and comfortable. We would definitely stay there again."