Pensión BUENPAS, in San Sebastián Centro, offers a warm retreat with free WiFi. The helpful staff provides tour and ticket assistance, making it easy to connect with the city's vibrant atmosphere from this convenient location near Concha Beach.
View all photos for Double or Twin Room, Shared Bathroom (Balcony)
Double or Twin Room, Shared Bathroom (Balcony)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Fan
Electric kettle
11 sq m
Sleeps 3
2 Twin Beds OR 1 Double Bed
View all photos for Double Room, Private Bathroom
Double Room, Private Bathroom
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Fan
Private bathroom
Electric kettle
12 sq m
Sleeps 3
2 Twin Beds
View all photos for Superior Double Room, 1 extra bed, Balcony
Superior Double Room, 1 extra bed, Balcony
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Fan
Private bathroom
15 sq m
Sleeps 3
3 Twin Beds
View all photos for Deluxe Room
Deluxe Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Fan
Private bathroom
Electric kettle
15 sq m
Sleeps 3
3 Twin Beds
About the neighborhood
Located near the beach, Pensión BUENPAS is in San Sebastián Centro, a neighborhood in San Sebastián. Victoria Eugenia Theater and San Telmo Museum are cultural highlights, and travelers looking to shop may want to visit 31 de Agosto Kalea and Calle San Pedro. Zaldiko Maldikoa and Donostia-San Sebastian Aquarium are also worth visiting. Visit our San Sebastián travel guide
Check-in start time: 12:30 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Nearby parking fee: EUR 23 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Pensión BUENPAS Motel San Sebastian
Pensión BUENPAS Motel
Pensión BUENPAS San Sebastian
Pensión BUENPAS Pension
Pensión BUENPAS San Sebastián
Pensión BUENPAS Pension San Sebastián
Frequently asked questions
Is Pensión BUENPAS pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Pensión BUENPAS?
Check-in start time: 12:30 PM; Check-in end time: 10 PM. After-hours check-in is not available.
What time is check-out at Pensión BUENPAS?
Check-out is at 11 AM.
Where is Pensión BUENPAS located?
Located in San Sebastián Centro, this pension is within a 10-minute walk of Cathedral of the Good Shepherd and Concha Beach. Edificio de Correos and Concha Promenade are also within 5 minutes. San Sebastian Amara Station is 5 minutes by foot and Donostia-San Sebastián Station is 7 minutes.
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Reviews
Pensión BUENPAS Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.6
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 55 out of 72 reviews
10 - Excellent
55
Rating 8 - Good. 11 out of 72 reviews
8 - Good
11
Rating 6 - Okay. 2 out of 72 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 72 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 72 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Jack
16 June 2024
Property was in a fantastic location. Joe was sensational with recommendations and his hospitality
Great stay in a nice and quiet area of the city only minutes away from the bustling town. The rooms are squeaky clean with all the amenties one needs. The host was also incredibly helpful by providing us with local tips - we tried some of the best places as a result and tried the local favourite pintxos.
Jon Buenpas is a wonderful host as the owner of the pension. He gave us local recommendations and allowed us to leave our luggage for the day after we checked out. Highly recommend this clean and wonderful property.
We had a wonderful stay at Pension BUENPAS. The accommodation is situated in a very central location, just a 5-minute walk from La Concha, allowing us to explore all the key attractions on foot. The room and amenities are basic but perfectly suited for short stays. Both the room and shared spaces were immaculate. Jon was incredibly helpful and kind, going above and beyond to ensure we had an excellent experience. We will definitely choose to stay here again on future visits to San Sebastian.
We booked this place last minute and Jon was excellent at getting all the info we needed for parking and checkin quickly. We received a very detailed message about where to park and how it works as well as instructions on how to get in our room. We didn’t have any issues with either. The place was very nice and clean. We met Jon in the morning to get the discounted parking ticket and he was so friendly and showed us the map of the town and his favourite places to eat. Excellent service all around.
I’ve held off writing this review for a while, but I feel the time has come to share my experience.
First impressions were very good — the hotel was welcoming, very clean, and in a great location. In fact, I can’t really fault the stay itself. However, there were a few issues that changed my overall view.
The front desk is not manned as it states on the website, which means it’s impossible to simply ask a question in person. That’s inconvenient enough, but the bigger problem came the day before we were due to leave. Our room had been cleaned, and I discovered that some of our clothes had been mistakenly discarded by the cleaner. I fully accept that accidents happen, but when I tried to contact the hotel immediately (via Hotels.com and text message), I received no response until two days later — after we had already left.
The hotel did eventually confirm that the cleaner hadn’t realised the bag with our washing wasn’t rubbish. While I appreciated the explanation, communication has since stalled, particularly after I requested reimbursement for one item of expensive clothing. This lack of response has been very disappointing.
So, would I recommend this hotel? The simple answer is: only for its location and cleanliness. It feels more like an Airbnb than a true hotel, and if service or support matters to you, this may not be the right choice.
Really great stay at Buenpas. Jon was an excellent host, with great communication and helpful recommendations. Check in was a breeze and room was exactly as expected. Location was top notch - minutes from the beach and the old town. Should I ever return to San Sebastian, I hope to stay here again.
We’ve found our perfect place to stay in San Sebas
This is our 8th visit to San Sebastián and we have finally found the ideal place to stay with an ideal location for all amenities. The owner Jon and his wife are amazing and really looked after us. Very Clean, really comfortable, Netflix tv, coffee station in lobby , what more can you ask for. I would definitely recommend here and we will both be returning 🍺
Super centralt. Super service. Jon (ejeren) var super serviceminded.
Henrik
Stayed 3 nights in Sep 2022
6/10 Okay
Verified traveler
2 July 2018
Liked: Staff & service
Disliked: Room comfort
Shared bathrooms and no AC in rooms
The staff were friendly and the rooms were clean but it was really uncomfortable as there was no AC and it was a hot night. We needed to leave the window open because it was hot but then it is a very noisy street at night so we had a really bad nights sleep.
Also you should know that bathrooms are shared for this room.
Nous avions la chambre avec salle de bain et wc privée.
Un accueil au petit soin et un coin petit déjeuner cosy.
La chambre est propre et spacieuse ( 2 adultes et 1 adolescent)
Environnement calme et proche de tout !
Nous recommandons la pension buenpas.
Excelente localização, perto de tudo, estacionamento pago muito próximo. O único porém foi a porta do banheiro que era de correr e não estava muito bem encaixada, caindo no pé da minha amiga. Na hora achamos que tinha quebrado dois dedos, mas por sorte só fez uma luxação. Proprietário foi muito atencioso. A rua está em obras, mas não atrapalhou em nada.
Très beau séjour. Hôte très gentil et serviable. L’hôtel est extrêmement propre, même les sales de bains communes étaient super propre.
Bien situé pour un court séjour.