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SO Sotogrande Spa & Golf Resort Hotel

5.0 star property
Mediterranean hotel with 3 restaurants and a full-service spa

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Photo gallery for SO Sotogrande Spa & Golf Resort Hotel

View from property
Beach bar
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
View from property
Suite, 2 Bedrooms, Terrace (El Cortijo) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Popular amenities

  • Bar
  • All inclusive
  • Parking available
  • Breakfast available
The current price is SAR 1,261
SAR 1,513 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 2 Bedrooms, Terrace (El Cortijo)

Suite, 2 Bedrooms, Terrace (El Cortijo) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Suite, 2 Bedrooms, Terrace (El Cortijo)

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Loft, 1 King Bed, Terrace

Signature Loft, 1 King Bed, Terrace | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Signature Loft, 1 King Bed, Terrace

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room (So Comfy)

1 bedroom, premium bedding, down comforters, Select Comfort beds

Room (So Comfy)

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Terrace (SO Comfy)

1 bedroom, premium bedding, down comforters, Select Comfort beds

Family Room, 1 King Bed, Terrace (SO Comfy)

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Twin Room, 2 Twin Beds, Terrace (SO Comfy)

1 bedroom, premium bedding, down comforters, Select Comfort beds

Comfort Twin Room, 2 Twin Beds, Terrace (SO Comfy)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 King Bed, Terrace (SO Studio)

Studio, 1 King Bed, Terrace (SO Studio) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Studio, 1 King Bed, Terrace (SO Studio)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed

1 bedroom, premium bedding, down comforters, Select Comfort beds

Comfort Room, 1 King Bed

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (SO Suite)

Suite, 1 King Bed, Terrace (SO Suite) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Suite, 1 King Bed, Terrace (SO Suite)

Highlights

Terrace
Yard
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (SO Cosy)

Room (SO Cosy) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Room (SO Cosy)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Together Rooms, 2 contiguous rooms with a private outdoor hall

Separate tub and shower, rainfall showerhead, designer toiletries

Together Rooms, 2 contiguous rooms with a private outdoor hall

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Terrace (Almenara)

Suite, 1 King Bed, Terrace (Almenara) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Suite, 1 King Bed, Terrace (Almenara)

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Lounge)

Family Suite, 2 Bedrooms (Lounge) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Family Suite, 2 Bedrooms (Lounge)

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Map
Av. Almenara, s.n, San Roque, Cadiz, 11310

What's nearby

  • Almenara Golf Resort - 1 min walk - 0.0 km
  • San Roque Club - 4 min drive - 2.6 km
  • Valderrama Golf Club - 5 min drive - 2.9 km
  • Alcaidesa Links Golf Resort - 9 min drive - 6.9 km
  • Sotogrande Port - 11 min drive - 9.7 km

Getting around

  • San Roque-La Línea Station - 28 min drive
  • Gibraltar (GIB) - 37 min drive

Restaurants

  • ‪Cafeteria Ke - ‬12 min drive
  • ‪La Crep - ‬11 min drive
  • ‪La Reunion - ‬7 min drive
  • ‪The Hairy Lemon - ‬12 min drive
  • ‪El Patio - ‬8 min drive

About this property

SO Sotogrande Spa & Golf Resort Hotel

Luxury family-friendly hotel near Valderrama Golf Club
Located close to Almenara Golf Resort and Alcaidesa Links Golf Resort, SO Sotogrande Spa & Golf Resort Hotel provides an adjacent golf course, a poolside bar, and a terrace. Sip and savor at this hotel, which boasts winery tours, a vineyard, and a tasting room. Treat yourself to Ayurvedic treatments, a hot stone massage, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, and local cuisine. Enjoy the gym, as well as activities like water skiing, mountain biking, and windsurfing. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), bike rentals, and supervised childcare (surcharge)
  • A nature reserve, outdoor furniture, and a reception hall
Room features
All 152 rooms include comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Changing tables, highchairs, and art supplies
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with digital channels
  • Private fenced yards, wardrobes/closets, and childcare services

All inclusive details

All-inclusive room rates at SO Sotogrande Spa & Golf Resort Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

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  • Spa
  • Pet friendly
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9.6 out of 10, Exceptional, 4 reviews
The price is SAR 2,371
SAR 2,608 total
includes taxes & fees
6 Aug - 7 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Secured, covered valet parking on site (EUR 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 to 35 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cortijo Santa María
  • IXO Tapas & Bar
  • Marxa Chiringuito

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Mountain biking
  • Optional golf privileges
  • Playground
  • Private wine tours
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Vineyard
  • Water skiing
  • Windsurfing
  • Wine tasting room
  • Wine tours

Family friendly

  • Art supplies
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden
  • Vineyard

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Low-height electrical outlets in bathroom
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Electric bike charging
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The children's club and onsite playground are only available from July 1 to August 31 annually.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 25 to 35 per person
  • Covered valet parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 5-15 years old can access the hydrothermal circuit from 10 AM to 1 PM and must be accompanied by an adult. Guests younger than 5 years old are not permitted in the Spa and Wellness Club facilities.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 6 years old are not allowed in the swimming pool or hot tub, and guests under 14 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 5 years old are not allowed in the spa

Frequently asked questions

Does SO Sotogrande Spa & Golf Resort Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is SO Sotogrande Spa & Golf Resort Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much is parking at SO Sotogrande Spa & Golf Resort Hotel?

Self parking is free at this property.

What time is check-in at SO Sotogrande Spa & Golf Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SO Sotogrande Spa & Golf Resort Hotel?

Check-out is at noon.

Are there all-inclusive benefits at SO Sotogrande Spa & Golf Resort Hotel?

Some rate plans available at this property are all-inclusive.

Where is SO Sotogrande Spa & Golf Resort Hotel located?

This family-friendly San Roque hotel is located near the airport, within 3 mi (5 km) of Almenara Golf Resort and Valderrama Golf Club. Sotogrande Port and Alcaidesa Links Golf Resort are also within 9 mi (15 km).

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SO Sotogrande Spa & Golf Resort Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 83 reviews
Rating 8 - Good. 16 out of 83 reviews
Rating 6 - Okay. 1 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and lots of facilities including pool area . Spa and restaurants . Room spacious and nicely furnished
Stayed 2 nights in Jun 2025

10/10 Excellent

Kurt

Liked: Amenities, property conditions & facilities
Great proprty to relax. Need car.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugene C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sotogrande was recommended to us by a frequent visitor there. They take care of everything and the food was wonderful at all venues on the property. We did not play golf but it is known as a golf destination and many were there for golf.
Stayed 5 nights in Apr 2025

10/10 Excellent

Johnathane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay, eveyone was very nice and made me feel very welcome.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 5 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location near prime golf courses! Great on property dining
Stayed 9 nights in May 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning setting, beautifully designed hotel, great food, fantastic service, friendly and welcoming atmosphere. Especially loved the spa and the bungalow style rooms. Recommend even if you have no interest in golf, there is lots more to do. We went for a relaxing spa break. We will definitely come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Stayed 7 nights in May 2024

10/10 Excellent

Irakli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Relaxing place to stay
Stayed 3 nights in Sep 2022

10/10 Excellent

Alice

Great 5 star hotel

The quality of everything at the hotel is top tier. In this case you very much get what you pay for and some. Everything is beautifully decorated and clean. The staff are really helpful and the food options are great. The spa was really well equipped and the pool was a great place to spend a few hours in the sun.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, practically brand new and the most helpful and friendly staff. What more could you ask for!
Stayed 5 nights in May 2023

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall contemporary design esthetic is first rate and the room amenities are the best ever.
Stayed 1 night in Oct 2022

10/10 Excellent

BREAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sotogrande - elegant, tasteful and eco-friendly.

The hotel was recently renovated and expanded and it is stunning. The design is beautiful and takes advantage of the natural amenities of the location. The hotel staff members are welcoming and very helpful. I highly recommend a stay here!
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime Hotel with excellent staff

A beautiful hotel in excellent condition and perfect location for enjoying all that Sotogrande has to offer. The staff were all super helpful and went out of their way to ensure that nothing was too much trouble. The kids entertainers were fantastic with the children and played so many games with them, the kids were exhausted by the end of the afternoon. Highly recommend.
Stayed 7 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but eat elesewhere

Very nice hotel, with friendly and service-minded staff and a great gym. Restaurants however were a big disappointment.
Stayed 1 night in Nov 2022

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are exceptional beautifully designed and spotless. Every fitting was quality. Really impressed
Stayed 1 night in Jul 2023

8/10 Good

Joost

Liked: Staff & service, amenities, property conditions & facilities
Very good!
Stayed 10 nights in Jul 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great hotel with really nice staff. Some areas of peeling paint and missing tiles in pool as well as a couple of drains at breakfast smelt. Staff needed to be more attentive at lunch and breakfast and didn’t clear trays away around the pool. Everything else was excellent though
Stayed 2 nights in Sep 2022

8/10 Good

Miguel

Liked: Cleanliness, staff & service
The overall state of the property is great so is the gym. The stuff is very friendly specially the ones at breakfast. However, I was disappointed about the Spa, they have so many lockers in the changing room but the spa are cannot accommodate that many people. The Turkish bath only holds 5 people and the sauna was broken which was the main reason we’ve chosen the hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 4 nights in Oct 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay and not give star

Overpriced average food. Room poorly sound insulated. Service poor at management level - staff require more training. Overall disappointing stay. Cleanliness could be better. Amenities very stingy.
Stayed 7 nights in Mar 2023

6/10 Okay

luiz guilherme

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
poor service! they don’t have a turn down service, 7 nights and not a single day. for a 5 star hotel this is unacceptable!!
Stayed 7 nights in Aug 2023

2/10 Terrible

ELENA

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Horrible!!! Wouldnt recommend it at all! Specially if you are used to 5 star hotels. Service is HORRIBLE. Cant be worse. No pillows, no towels, no glasses, they don’t pick up the phone, it they do they hang up on you. No information at all. They don’t even take out or help with the baggage. The KIDSCLUB is the worst I have experienced in my life they led my 3 year old son ALONE by himself next to a 2 mts deep pool. Had the fright of our lives ….. just terrifying. Besides they do 0 activities with the kids. Every parent there was upset with this. Everybody is 18/19 years old, they have absolutely no clue, DISRESPECT, bad faces, attitude… definitely not coming back. Food Options for kids are limited and unhealthy (and the same in all restaurants) Also the suite was next to a road with cars up and down day and night. The gym is great and the classes at the gym also… but thats abt it. Definitely not worth your money and more importantly your family vacation
Stayed 6 nights in Jun 2024

10/10 Excellent

Ross

Stayed 1 night in Jun 2025