Find hotels in San Rafael, Monterrey from SAR 197

"Beware of staying in lower levels, this hotel often rents spaces for events and the live extremely loud music started at 3:00 pm and ended at almost 2:00 am. It was unbearable."

"Excelente atención, limpieza, buen desayuno y ubicación a 5 min del aeropuerto! Lo recomiendo 100% "

"Other people who work in this all of the people who work in the hotel are so hospitable and efficient. The hotel itself is more than I’ve ever been. "

"I always stay at the Barcelo in Madrid. So, when I saw that they recently opened in Monterey, I booked a room for 2 nights. However, they took over this hotel in December from another group, and it was not comparable to the Madrid experience. The hotel bar was really bad! However, the breakfast was TOP, and the service from all employees, except 1, was excellent. Apparently, the computer system did not work when I checked in, so I did not have credit. They did not advise me. When they closed the bar they could not close the room charge and called my room at midnight, when I was sleeping. That really destroyed my night! The room 3505 was large and absolutely great. Overall, it was good and acceptable."

"Todo muy bonito"

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"You can’t check in until 3 pm literally they will say they have no rooms available until 3 pm. If you arrive 30 min early they don’t care. Hotel staff is not welcoming at all. Yes check in is a standard for hotels at 3 pm but there is no way that there are no people waiting for a room and that one is not available."

"Nothing, Nothing , Nothing. Avoid at all cost. Don’t event book. Worse service, AC Not Working in 3 rooms they gave me. First room sealing was falling off and water leaking everywhere. Checked in at 11pm. And was not able to get a good room till 3pm. Horrible."

"Room was large"