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"The service at this hotel was truly exceptional. The staff were not only friendly but also remarkably attentive — they knew guests by name and remembered individual requests. All of our preferences were accommodated promptly and to the highest standard. The room itself was spotless and well-maintained. Housekeeping was consistently excellent and scheduled at a time that was most convenient for us. The location couldn’t be better — right in the heart of the city, with all major attractions within a comfortable 5–10 minute walk. Overall, our experience was seamless and exceeded expectations. Highly recommended."

"Outstanding amenities like pool, Jacuzzi, laundry, rooftop garden and love entertainment!"

"Hotel grounds are beautiful and our room was very comfortable. The staff were very hospitable and we enjoyed several meals in their outdoor courtyard. The breakfast buffet was fantastic. Definitely would recommend. "

"Location is great. Staff is multilingual and really nice. Breakfast was a plus. Will definitely stay there again."

"Great"

"This magnificent, luxurious hotel is located at the centre of everything. Just a short walk to the Duomo, to various markets, to wonderful little restaurants and so many shops. We truly loved our stay at Bernini Palace. The service was exceptional. The staff at the front desk were always ready to assist with directions, recommendations and reservations. Truly a pleasure. The daily breakfast buffet was just excellent. So much variety and beautifully presented. The rooms were just stunning. The decor and service levels added to the enjoyment of our stay in Florence. Thank you to all the staff at Bernini Palace for making our visit to Florence even more memorable."

"Very friendly staff, great location. Our family had a great experience. "

"The hotel is amazing. The staff was wonderful and accommodating. The food was wonderful and the pool was fun, surround sound music at the pool area was a bonus. Shout out to the food and beverage manager, Daniele. He was really pleasant to talk to, had a lot of local information to share and makes wonderful salad! I would highly recommend this hotel. It was my favorite while I was staying in Florence."

"Excellent staff, fantastic breakfast, clean room with great bed. "