If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
del Portal San Miguel de Allende
Hotel del Portal San Miguel de Allende
Hotel Portal San Miguel Allende San Miguel de Allende
Hotel Portal San Miguel Allende
Portal San Miguel Allende San Miguel de Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende
Frequently asked questions
Is Hotel del Portal San Miguel de Allende pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel del Portal San Miguel de Allende?
Hotel del Portal San Miguel de Allende doesn't offer parking.
What time is check-in at Hotel del Portal San Miguel de Allende?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel del Portal San Miguel de Allende?
Check-out is at noon.
Where is Hotel del Portal San Miguel de Allende located?
Located in Zona Centro, this hotel is steps from Allende Garden and Church of San Miguel Arcángel. San Miguel de Allende Historical Museum and Casa del Mayorazgo de la Canal are just steps away.
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Hotel del Portal San Miguel de Allende Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 242 out of 659 reviews
10 - Excellent
242
Rating 8 - Good. 230 out of 659 reviews
8 - Good
230
Rating 6 - Okay. 103 out of 659 reviews
6 - Okay
103
Rating 4 - Poor. 44 out of 659 reviews
4 - Poor
44
Rating 2 - Terrible. 40 out of 659 reviews
2 - Terrible
40
8.6/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10
Great location, very clean, nice staff.
Francisca
Stayed 2 nights in Apr 2025
10/10
Even if the property is in a noise area
The property js very quite and confortable
The staff is very helpful and gave me good recomendations.
Gricelda Montelongo
Stayed 5 nights in May 2025
10/10
The hotel was amazing.
Eduardo
Stayed 3 nights in Jan 2025
8/10
The property nice only issue is that the ac doesn’t cool enough
mikayla
Stayed 4 nights in Jun 2025
10/10
Perfect location , beautiful terrace view
Alejandro
Stayed 1 night in Feb 2025
10/10
Great location great view great staff
JORGE
Stayed 1 night in Nov 2024
10/10
Really clean amd close to everything
Paola
Stayed 1 night in Jan 2025
10/10
Everything is very nice!!!
Eduardo
Stayed 1 night in Dec 2024
6/10
Ok
Reynaldo
Stayed 3 nights in Mar 2025
6/10
Excellent location. Walking distance of everything. Staff is extremely friendly and attentive. However, we were not aware that the hotel is currently under construction. Although we did not spend most of the day at the hotel, it was an inconvenience to go in and out while the workers were busy.
Erika
Stayed 4 nights in Jan 2025
8/10
Parking options available but be prepared to walk a block to hotel. Steep stairs, would not recommend for elderly or lots of luggage. Staff great. Undergoing some renos which is nice to see. great roof top patio over square.
William
Stayed 1 night in Jan 2025
10/10
I love that in was in the most beautiful area and the main tourist attraction.
Wilson
Stayed 7 nights in Jun 2024
10/10
Loved the location and accessibility to everything around.
Alejandro
Stayed 3 nights in Jan 2024
10/10
I’d like everything
Sergio
Stayed 2 nights in Jan 2025
10/10
Excellent location, right in front of the main square.
Erica
Stayed 2 nights in May 2024
8/10
Great location right in the heart of the centre with private roof top balcony.
Lauren
Stayed 2 nights in Jun 2024
10/10
Location is perfect the terraza has an awsome view and staff
Magaly
Stayed 2 nights in Jan 2024
8/10
Lots of shopping to do
Olivia
Stayed 1 night in Sep 2024
10/10
Great property
Natalie Marisela
Stayed 1 night in Feb 2024
10/10
Great area! In the middle of everything
Julianna
Stayed 1 night in Jun 2024
10/10
close to the plaza and cathedral.
Maria
Stayed 1 night in May 2024
8/10
Located just across the main park. Great location. Staff did a great job.
Danny
Stayed 1 night in Feb 2024
8/10
we liked everything we have stayed there before
Erika
Stayed 2 nights in Jul 2022
6/10
First of all, the pics in hotels.com look NOTHING at all like the actual hotel. NOTHING like it. And there is no mention that the only entrance to the hotel requires walking up and down many steep steps.
The room didn't have any soap or place to even put soap by the sink or shower.
There were no hand towels.
The bath towels looked like what my mother saved to use for rags.
There was only 1 electrical outlet in the room (in the bathroom).
Staff were nice and helpful and the room was clean and location was good, but this hotel was NOT what I expected, nor would I have chosen it had I known about the stairs.
Verified traveler
Stayed 2 nights in Mar 2025
2/10
The hotel is right in the heart of San Miguel next to the cathedral of San Miguel Arcángel. But besides that the hotel is horrible. 1st there is no sing of the hotel name on the outside. It is label crisol not hotel del portal. 1500 pesos deposit if case you brake something. Room is super small. 5 power outlets total one didn’t work. Tv was not connected to cable or power. Hangers super tall if you are 6 feet tall they might work for you. I am 5’ 9” tall barely reached the hangers. Two bed room but tv wasn’t visible from the second bed. My windows were next to reception. So I was hable to hear everything till midnight and same thing after 7 am the next day. No wifi was provided to me at all. Bathroom was super small, when you sit on toilet your knees almost hit the wall. No space near sink to place toothbrush or lotion. Worst the bathroom door drag on the floor. So every time you need to use the bathroom at middle of night. I’ll wake up all my family member. Stay away from this hotel. Not worth it. Expedia says Junior suite. When you get there you get a standard room. Picture of property are not real at least talking about the Jr suite.