Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
El Secreto Hotel
El Secreto San Miguel de Allende
El Secreto Hotel San Miguel de Allende
Frequently asked questions
Is El Secreto pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Secreto?
El Secreto doesn't offer parking.
What time is check-in at El Secreto?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at El Secreto?
Check-out is at noon.
Where is El Secreto located?
Located in Zona Centro, this hotel is within a 15-minute walk of Angela Peralta Theater and Church of San Miguel Arcángel. San Miguel de Allende Public Library and Bellas Artes School are also within 10 minutes.
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El Secreto Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 65 out of 139 reviews
10 - Excellent
65
Rating 8 - Good. 38 out of 139 reviews
8 - Good
38
Rating 6 - Okay. 13 out of 139 reviews
6 - Okay
13
Rating 4 - Poor. 6 out of 139 reviews
4 - Poor
6
Rating 2 - Terrible. 17 out of 139 reviews
2 - Terrible
17
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10
It gets the job done.
Armando
Stayed 5 nights in Apr 2025
8/10
Staff was great and very helpful. They were kind enough to upgrade our room to a slightly bigger room at no cost, however rooms need some updating.
Karla
Stayed 8 nights in Dec 2024
10/10
.
Jaime
Stayed 1 night in Apr 2025
8/10
Welcoming helpful staff.
Communication online and pre registration requirements were confusing and unecessarily complicated.
But beutiful well located hotel.
Steve
Stayed 3 nights in Feb 2025
10/10
Great value!
Gary
Stayed 1 night in Mar 2024
10/10
This was a great place to stay. The only thing is it was difficult to find.it needs more signage in the street or a better description of how to find it on the websites.
Lyla
Stayed 2 nights in Feb 2024
10/10
Entrance is an hidden alley way
pedro
Stayed 4 nights in May 2024
10/10
Dont expect more of what you pay for, its a perfect place to sleep and that’s it.
Ricardo
Stayed 2 nights in Nov 2024
8/10
Staff are very attentive and helpful.
At first property could be hard to find.
Jesus
Stayed 2 nights in Feb 2024
10/10
It was a nice stay. Something to be aware is that they do not have air conditioning. Aside that, it was great!
Julia
Stayed 4 nights in May 2024
4/10
Ran out of water few minutes into a shower. Given **one** TINY bar of soap for a 3 night stay. Lamp on bedside table had to be banged on the table repeatedly to work.
Jill
Stayed 3 nights in Dec 2024
2/10
First we didn’t get the room we paid for, then we couldn’t sleep because an alarm was going on all night and nobody was on the property to figure out, next day they changed the room for the correct one but with the surprise that we didn’t have hot water and had to shower at 6:00 am with cold water because again nobody was there and nobody responded my messages! Cute place but they don’t have the most basic for guests like good communication care and hot water! No recomendable.
Erika
Stayed 2 nights in Feb 2025
10/10
Really hard to find, address not we’ll display outside.
Emiliano
Stayed 1 night in Jul 2022
2/10
We reserve this Hotel and when we arrive it was horrible,
we not get our room because the not accepted an official identification and the not give us the money back.
I can not recommend this Hotel at all.
We went to another Hotel did our check in with the same document without any problem.
If someone what to relax don't book this one!
Klaus
Stayed 2 nights in Feb 2024
6/10
First, the entrance to the hotel is down a small alley, took a bit to find. It's lit with small path lighting at night. The room was ok at first glance, but looking closer it had water damage in the bathroom and what appeared to be mold over the shower. The bed was comfy, but they need to offer an extra blanket in the colder season or a plug-in heater. It was very cold in the room. Overall it was inexpensive and it worked for one night.
Shane
Stayed 1 night in Dec 2023
6/10
Very Private... the room could use some upgrades... the darn remote for the tv didn't work. Not enough toilet paper in room. Also the bulding next door was too loud in the mornings...
Jose
Stayed 3 nights in May 2022
4/10
This is a house turned into a hotel. It's in a dark alley. The reservation was under my name, but they didn't let me check in until the person who made the reservation (who was in the US) sent them a picture of their passport. They sent whatsapp messages saying that the doors to the hotel close at 11pm and whay time WE we returning. There was not WE, I was the only one there. After I returned, another whatsapp message asking if WE just got there 30 minutes ago. I said no, I was there over an 1 hr ago. They insisnted if WE needed anthing else, like blankets. I said no, I do not need anything else. There was not hot water, you have to let it run for a while. The room was ok.
Alejandra
Stayed 1 night in Jan 2024
4/10
NO lo recomiendo, sin ventilación, sofocante, demasiado ruido, se escuchan las voces del primer piso y que decir los “ruidos” de la habitación contigua. Lo elegí por la calificación, después de un día de mucho caminar uno busca descansar. La limpieza impecable pero por el precio hay otras opciones mejores.
Lupita
Stayed 1 night in Jun 2025
10/10
Nos encantó 👌
Fernanda
Stayed 2 nights in May 2025
10/10
La habitación muy amplia, limpia y cómoda, el personal muy amable y atentas. La pantalla excelente, el costo muy adecuado, sin duda, regresaremos.
jose
Stayed 1 night in Apr 2025
8/10
Recomendable...!
Saludos
Francisco
Stayed 5 nights in Apr 2025
4/10
Un poco complicado para llegar.
Adrian
Stayed 1 night in Mar 2025
10/10
Jovita
Stayed 7 nights in Mar 2025
8/10
La atención muy personalizada , amable y eficiente.
La base de la cama muy sencilla.
Margarita
Stayed 1 night in Mar 2025
6/10
No hay alguien que te apoye por si requieres, todo es vía remota