Is La Capitana Old San Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Capitana Old San Juan?

This property doesn't offer parking.

Where is La Capitana Old San Juan located?

Located in Old San Juan, this hotel is within a 15-minute walk of Plaza de Colon and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

La Capitana Old San Juan Reviews, Deals & Photos 2025

10/10 Excellent

steven

8 March 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location.

Stayed 3 nights in Mar 2025

10/10 Excellent

Mindy

16 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Stayed 2 nights in May 2025

10/10 Excellent

Marco

18 February 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

20 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. This is the second time we stay here an d you can’t beat the price

Stayed 2 nights in Jun 2024

2/10 Terrible

Katina

14 July 2025

Disliked: Cleanliness, amenities, property conditions & facilities

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar Martin

22 October 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome

Stayed 3 nights in Oct 2024

2/10 Terrible

Paola

3 March 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Stayed 2 nights in Feb 2025

8/10 Good

Jason

21 June 2024

Liked: Cleanliness, staff & service, amenities

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!

Stayed 4 nights in Jun 2024

6/10 Okay

leann

28 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.

Stayed 5 nights in May 2025

6/10 Okay

termaine

12 October 2023

Disliked: Cleanliness

The view

Stayed 4 nights in Sep 2023

6/10 Okay

Eve

25 March 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.

Stayed 2 nights in Mar 2024

4/10 Poor

Rika

14 November 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.

Stayed 4 nights in Nov 2023

10/10 Excellent

Dennis

26 October 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The only thing I paid for a late check out and was told it’s till 2pm for 50$ On my last day I called to confirm that I’m leaving at 2 they said no it’s 50 for every hour after 11… that’s the only thing I was upset about.. but either that it’s super nice

Stayed 2 nights in Oct 2023

10/10 Excellent

Carolyn

19 February 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony Room with a Fantastic View

The ocean view from our room was amazing. We stayed in a balcony room. The room itself is old and not fancy, but it's supposed to be old and not fancy. The service was excellent as well. The room is up two flights of stairs. If you don't want to haul your luggage upstairs, this room is not for you. But if you do, it's worth it.

Stayed 1 night in Feb 2023

6/10 Okay

Lisette

24 July 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.

Stayed 4 nights in Jul 2024

6/10 Okay

ryan

3 February 2023

Disliked: Property conditions & facilities, room comfort

If you want comfort spend your money elsewhere.

Great location but average to below average accommodation. Very small and dated bathroom with barely enough space. Hot water was more like warm. Was sent an email confirming a different room but given another when we arrived. Not a single window in the entire place.

Stayed 3 nights in Jan 2023

2/10 Terrible

Bryan

23 October 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Stayed 3 nights in Oct 2024

2/10 Terrible

Jaciel

14 September 2023

Disliked: Staff & service, property conditions & facilities

Not recommend

Stayed 3 nights in Sep 2023

8/10 Good

Ricardo

10 July 2023

Liked: Staff & service

It’s all about the location and the views. They are indeed amazing. That’s the main positive. The access is challenging as the unit is located on a third floor with no elevator. The unit is old and it shows. Furniture, bathroom and kitchen show their age and look cheap and very used. There are cracks on the balcony structure that can make some people nervous. But the views are breathtaking…

Stayed 2 nights in Jul 2023

4/10 Poor

Marc

1 December 2024

Liked: Staff & service

Disliked: Property conditions & facilities

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Stayed 4 nights in Nov 2024

6/10 Okay

david

18 February 2023

Disliked: Amenities, property conditions & facilities

This apartment has one great asset, the view. Otherwise it is not in good condition. The bathroom is about 5 by 5, with no place to even hang up a towel. It could be nice but needs as lot of TLC. You also have to pickup and return the key 2 blocks away, which can be a hassle in the traffic. And by the way, you have to carry your luggage up 2 narrow flights of stairs.

Stayed 2 nights in Feb 2023

4/10 Poor

Adriana

5 July 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.

Stayed 4 nights in Jun 2024

6/10 Okay

Jean

3 April 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old San Juan

The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.

Stayed 5 nights in Mar 2024

6/10 Okay

Pedro

2 April 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Good but needs a lot of improvement.

Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door.

This is the view from the bed closer to the balcony.

Stayed 2 nights in Mar 2024

4/10 Poor

Ashley

20 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I wouldn't recommend this room to anyone. First you have to go to another hotel to get the key. After I had to walk down several blocks to get to my room. The suite was up 3 flights of narrow steps and when I finally got into the room I was met by a Hot and Humid living room and a fan. The shower is small and not clean. The shower curtain was filthy and tattered in that tiny excuse of a bathroom. Not to mention the tv had 0 channels and everynight there were various noises coming from residents that live there full time. I recorded some of the noises after the 2nd night. Water damage on most of the walls that were badly covered up that just made the stains more noticeable. This site needs some serious renovations before they even consider to rent it out again. 0 out 10 recommendation.

Stayed 5 nights in May 2024

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