"Great and informative front desk service with a good level of front gate security."

"Hotel grande, quarto enorme e muito bom, cama incrível, terraço superior com ótima vista da cidade, cilindro de oxigênio disponível para os hóspedes. Recomendo muito"

"Check in was smooth, the start was wonderful, our room was cleaned daily, and the breakfast was delicious. "

"Great hotel, well located close to Plaza de Armas. Highly recommend!"

"The staff was incredible and so accommodating!! "

"We arrived exhausted with a baby in arms and they wouldn’t accept our reservation. Either the lady was too lazy to look, or there is a problem with the app, or the hotel doesn’t work with the app anymore but the listing is still here. Either way they wouldn’t let us stay and the lady was very rude. She didn’t even bother trying to be accommodating. Now this app won’t give me a refund as if I just chose not to stay there instead of being turned away. I had to book another stay and walk across...

"We were not disappointed on the cleanliness and service of the staff. Included breakfast was very good. This was our second stay and will use again if we return to Cusco."

"Peor trato que he recibido.... Reserve en hotel qosqallay byb.... Hotel fantasma no existe.... Hable al tel proporcionado.. Nadie contesto.. WhatsApp tampoco..... Tenia reserva en Carmen... Otra direccion al hotel que reserve.... 1 madrugada caminando.. Buscando hotel..... Yo reserve y pague con 5 meses... Antes.... Tuve que buscar otro hotel para hospedarme...... "