Search Cottages in San Esteban de Gormaz

"Information about dog area, we sat outside with our dog for a drink but the dog area was closed. It was very cold BUT we had to eat so ordered food for outside, the young lady then told us there was an area INSIDE we could eat in with our dog. Wish we had known this from the start."

"Great service, excellent breakfast buffet. Great Thermal Spa!"

"We arrived from an over seas flight then drove from Madrid to the hotel 1.5hrs . The lady at the front desk gave us a hard time BC check in is at 1PM . She had a really crapy attitude. The hotel was almost empty. I asked her if the room was available or if it had to be cleaned and she said it didn’t matter check in was at 1PM . So we sat in the lobby for about a half hour fell asleep on the couch . She felt sorry for us I guess and at about 12:15 gave us our room . But she was not friendly and not nice . I could understand if the hotel was busy and the room not cleaned but Damm what a way to receive people ! She warmed up at the end . I didn’t argue with her I just asked her if we could have the room earlier and asked if the hotel was busy , she replied the policy of 1PM check in. Whatever. Not very nice . We felt like we were annoying her , we didn’t feel welcome . "

"For the price the hotel was superb and the staff (particularly Nanny) could not have been more helpful. It is very well situated and backs on to a beautiful medieval square surrounded by bars and restaurants. "