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Hotel Plaza Santo Domingo

3.0 star property
Comfortable San Cristóbal de las Casas hotel in Del Cerrillo with 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Plaza Santo Domingo

Staircase
Garden
Exterior detail
Double Room | In-room safe, rollaway beds
Daily cooked-to-order breakfast for a fee
Reviews
6.2

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Pet friendlyPet friendlyPet friendly
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Av General Utrilla 35C Barrio, El Cerrillo, San Cristóbal de las Casas, CHIS, 29220
  • Popular LocationSan Cristóbal de las Casas Cathedral5 min walk
  • Popular LocationMesoamerican Museum of Jade5 min walk
  • Popular LocationSanto Domingo Handicraft Market9 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)97 min drive

Room options

Triple Room

Highlights

Rollaway/extra beds
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

Highlights

Rollaway/extra beds
Private bathroom
Daily housekeeping
In-room safe
Pet friendly
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, rollaway beds

Double Room

Highlights

Rollaway/extra beds
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

Highlights

Rollaway/extra beds
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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includes taxes & fees
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About the neighborhood

San Cristóbal de las Casas

Hotel Plaza Santo Domingo is located in Del Cerrillo, a neighborhood in San Cristóbal de las Casas. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • San Cristóbal de las Casas Cathedral - 5 min walk
  • Mesoamerican Museum of Jade - 5 min walk
  • Plaza 31 de Marzo - 7 min walk
  • Santo Domingo Handicraft Market - 9 min walk
  • Na Bolom Cultural Museum - 10 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 98 min drive

Restaurants

  • FRONTERA Artisan Food & Coffee - 2 min walk
  • Yik Café - 3 min walk
  • Tsunum de Luna - 3 min walk
  • La Espirituosa - 2 min walk
  • Alameda de la Casa Utrilla - 1 min walk

About this property

Hotel Plaza Santo Domingo

Hotel located in Del Cerrillo
At Hotel Plaza Santo Domingo, you can look forward to a coffee shop/cafe, a garden, and laundry facilities. Free WiFi in public areas and a restaurant are available to all guests.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • Tour/ticket assistance and a porter/bellhop
Room features
All guestrooms at Hotel Plaza Santo Domingo offer amenities such as safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Rollaway/extra beds, cable channels, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily: MXN 65.00-120.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway beds available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway beds available

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels

More

  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65.00 to 120.00 per person
  • Airport shuttle fee: MXN 800.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Santo Domingo San Cristobal de las Casas
Hotel Plaza Santo Domingo
Plaza Santo Domingo San Cristobal de las Casas
Plaza Santo Domingo
Hotel Plaza Santo Domingo Hotel
Hotel Plaza Santo Domingo San Cristóbal de las Casas
Hotel Plaza Santo Domingo Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Plaza Santo Domingo pet-friendly?

Yes, this hotel allows pets (limit 1 total).

What time is check-in at Hotel Plaza Santo Domingo?

Check-in start time: 2 PM; Check-in end time: 2 PM. After-hours check-in is not available.

What time is check-out at Hotel Plaza Santo Domingo?

Check-out is at noon.

Does Hotel Plaza Santo Domingo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800.00 per person applies.

Where is Hotel Plaza Santo Domingo located?

Located in Del Cerrillo, this hotel is steps from Centro Cultural de los Altos, Ex-Convent of Santo Domingo, and Mayan Textile Center. Church of San Nicolás and Café Museo Café are also within 5 minutes.

Hotel Plaza Santo Domingo Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 58 reviews" "
Rating 8 - Good. 15 out of 58 reviews" "
Rating 6 - Okay. 20 out of 58 reviews" "
Rating 4 - Poor. 7 out of 58 reviews" "
Rating 2 - Terrible. 9 out of 58 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and old hotel! No wifi in my room. Very unpleasent stay. The air in the room was not very clean.
Stayed 1 night in Aug 2017

10/10 Excellent

Angie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial style...historically conserved.
A colonial style hotel as the town does not allow changes to the original character of the downtown area. Charmingly comfortable with a restaurant on the premises. Beautiful gardens and patios. Lovely staff and quite honestly don't bother you. Our room was cleaned daily and aired out daily as moisture was always present by musty smell.But that is because it's an old hotel and not allowed to upgrade or modernizeven. But all in all a wonderful place to stay as it it's located in the skirts of downtown area in the original 20 barrios. Near central...shopping artisan wares and produce area. Loved this small town. Near lots of boutiques, shops,restaurants, and cocoa cafés. Everythingis close and night life is apparent as the people come out in the evening to walk about meandering and watching street performanceso, drinking cocoa,coffee or eating. Loved this hotel.

8/10 Good

Claudia, Pomona

Liked: Property conditions & facilities
Great location, but needs better service
This hotel is directly acrossed the street from the Textile market of Sto. Domingo. The location is ideal for shopping and entertainment. The rooms were smallish, beds were hard and internet intermittent. The maids came by really late if at all. They did give us a new room after the first room we got was super hot and had no air conditioning.

10/10 Excellent

daniel, chetumal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel céntrico, bien ubicado
Buen servicio, personal bien amable , habitación confortable
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy apenitas
No estan nada comodas las camas, esta super chiquitito el baño y da la impresion de no estar tan limpio ni tan seguro el hotel. No me volveria a quedar ahi
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Iba todo bien, hasta que una noche empezaron con escuchar pláticas y discusiones hasta peleas en una de las habitaciones, no me dejaron dormir!!! parecía un hostal cuando realmente es un hotel, lo reporte pero aún seguían.... lástima de hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Centrico y agradable
El hotel esta enfrente de la plaza Santo Domingo donde se pone un mercado de artesanías y ropa, este lugar es el más barato para comprar pero hay que buscarle, la habitación es del tipo rústico, comoda, limpia, eso si, hay mucho movimiento afuera del hotel si tienes sueño ligero es posible que te despierte, la comida en el restaurante es buena y de buen precio, y el personal es muy amable, desde este hotel puede llegar caminando a la plaza principal y a las diversas amenidades que ofrece el lugar.
Stayed 2 nights in Mar 2018

6/10 Okay

Francisco

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Alberto

Liked: Cleanliness
Disliked: Property conditions & facilities
Sencillez requiere remodelación bien ubicado
Habitaciones viejas y sencillas El servicio recepción bueno y la ubicación enfrente del mercado artesanal lo hace un hotel conveniente.
Stayed 3 nights in Dec 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017