"The lady at the front desk refused to give me a plastic spoon and insisted that I buy something from them in order to get it. So strange - one star on hospitality. "

"There were holes in the bedding and the shower curtain. My key card randomly stopped working midway through my stay; they fixed it. The outlets were in inconvenient locations. And no recycling bin, sadly. And tissues would have been a nice addition. Extremely kind staff though!!"