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SureStay Plus Hotel by Best Western San Antonio SeaWorld

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Antonio SeaWorld

Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board
Indoor pool
Exterior
Free daily self-serve breakfast
At SureStay Plus Hotel by Best Western San Antonio SeaWorld, guests enjoy a poolside bar and spa tub for unwinding after adventures. The hotel offers free in-room WiFi, a well-equipped gym, and business center access, all supported by welcoming staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
The current price is SAR 282
SAR 329 total
includes taxes & fees
18 Sep - 19 Sep

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
143 Richland Hills Drive, San Antonio, TX, 78245

What's nearby

  • Ingram Park Mall - 4 min drive - 4.9 km
  • Lackland Air Force Base - 6 min drive - 7.2 km
  • Lackland Air Force Base Visitor Center - 7 min drive - 9.8 km
  • San Antonio SeaWorld - 8 min drive - 10.5 km
  • Aquatica San Antonio Waterpark - 8 min drive - 10.5 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • Bill Miller Bar-B-Q
  • ‪Charleys Philly Steaks - ‬8 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

SureStay Plus Hotel by Best Western San Antonio SeaWorld

Hotel located in Far West Side
Free self-serve breakfast, a poolside bar, and dry cleaning/laundry services are just a few of the amenities provided at SureStay Plus Hotel by Best Western San Antonio SeaWorld. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and 1 meeting room
  • A front-desk safe, multilingual staff, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Exterior

Best Western near Lackland AFB/SeaWorld

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
8.0 out of 10, Very Good, 1,043 reviews
The price is SAR 223
SAR 261 total
includes taxes & fees
7 Sep - 8 Sep
Best Western near Lackland AFB/SeaWorld

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:30 AM
  • A poolside bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Hotel Seaworld
Sleep Inn Seaworld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn And Suites Near Seaworld
SureStay Plus Hotel Best Western San Antonio SeaWorld
SureStay Plus Hotel Best Western SeaWorld
SureStay Plus Best Western San Antonio SeaWorld
SureStay Plus Best Western SeaWorld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn Suites near Seaworld
SureStay Best SeaWorld
SureStay Plus Hotel by Best Western San Antonio SeaWorld Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western San Antonio SeaWorld have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is SureStay Plus Hotel by Best Western San Antonio SeaWorld pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel by Best Western San Antonio SeaWorld?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Antonio SeaWorld?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at SureStay Plus Hotel by Best Western San Antonio SeaWorld?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western San Antonio SeaWorld located?

Located in Far West Side, this hotel is 2.8 mi (4.5 km) from Ingram Park Mall and within 6 mi (10 km) of Lackland Air Force Base and Baptist Emergency Hospital - Westover Hills. Hill Country Golf Club and Westover Hills Lung Center are also within 6 mi (10 km).

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SureStay Plus Hotel by Best Western San Antonio SeaWorld Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

FIDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sea Word
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a couple of times. Easy to get to, restaurant within walking distance, indoor pool and hottub and good breakfast.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Staff & service, amenities
It was ok,,, like the 2 separate bedrooms 3 queens bed room very affordable price for it very close to SeaWorld I going again
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ingrid

Liked: Staff & service
Love the staff and breakfast was great.
Stayed 3 nights in Jan 2025

8/10 Good

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance from the hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Alma delia

Disliked: Cleanliness, amenities, property conditions & facilities
All rooms have a flea
Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here quite a few times - awesome experience every time and great value for the price
Stayed 1 night in Jan 2025

2/10 Terrible

Bella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend there was blood on the mattress and Mattress cover
Blood on bed cover
Blood on mattres
Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient
Stayed 1 night in May 2025

2/10 Terrible

Roslyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in the room!!! Dust in the drawers. Unsafe roll-in shower. Poorly installed tile in the bathroom, safety hazard. I would not send anyone to this place. I would have moved, but I needed a roll-in shower, and a room like that was not available in that area. Hot tub was very dirty. However, they do have a VERY nice staff
Stayed 3 nights in Jun 2025

6/10 Okay

Tracy

Horrible FYI make sure to look throughly at your room before you bring everything from your vehicle to the room. Breakfast was ok just wish they had fresh fruit & not fruit where everyone can touch it & leave out for the rest of the guest 👎
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay here.

Very easy check in. Nice clean and comfortabled room. Very nice breakfast. I would stay here again.
Stayed 1 night in Jan 2025

2/10 Terrible

mauricio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not what was expected. Old carpets from the 90's.
Stayed 3 nights in May 2025

4/10 Poor

annie

Disliked: Cleanliness, amenities
I didn't like how there was no cable TV services at all, the door tag was filty, the key cards kept deactivating on us and there was no proper lighting in the room.
Stayed 2 nights in May 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t advise staying here

The carpet was coming up and had stains everywhere. There was mold in our shower. Tv remote did not work they finally came to give us another one. The refrigerator was broken. Coffee maker still had coffee pack in it.
Stayed 3 nights in May 2025

6/10 Okay

Amelia

Liked: Staff & service
We had a room with 2 queen beds one of them to the window side the frame is broken!!! The pool water was not clear I couldn't see the bottom of the pool. Hot tub wouldn't there either.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Amenities, property conditions & facilities
Good breakfast. Nice people
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All day coffee
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pool, breakfast, and just enjoyed our days there
Stayed 5 nights in Dec 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good experience. Very easy to get in and out of my room and parking .. when I asked for extra towels they gladly gave them to me ..
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. The staff was friendly and helpful. They jacuzzi was a nice treat. I enjoyed the stay and will be returning.
Stayed 2 nights in Oct 2024

4/10 Poor

Gwendolyn

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Is a nice place the front desk person is very kind
Stayed 2 nights in Jul 2024