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Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Fitness facility
Meeting facility
Pillowtop beds, desk, laptop workspace, iron/ironing board
Indoor pool
Best Western Plus Palo Alto Inn & Suites in South San Antonio offers a free full breakfast and dry cleaning/laundry services. Enjoy in-room WiFi, an indoor pool, and a fitness center. Guests particularly appreciate the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is SAR 375
SAR 438 total
includes taxes & fees
5 Sep - 6 Sep

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
12507 SW Loop 410, San Antonio, TX, 78224

What's nearby

  • Lackland Air Force Base - 9 min drive - 7.6 km
  • River Walk - 12 min drive - 15.0 km
  • Alamodome - 13 min drive - 16.5 km
  • Henry B. González Convention Center - 13 min drive - 15.4 km
  • Lackland Air Force Base Visitor Center - 14 min drive - 13.6 km

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Mcdonalds - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬6 min walk
  • ‪Taco Palenque - ‬6 min drive
  • ‪Taqueria Mexico - ‬5 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel located in South San Antonio
Consider a stay at Best Western Plus Palo Alto Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and free newspapers
  • ATM/banking services, a 24-hour front desk, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Exterior

Holiday Inn Express Hotel & Suites San Antonio by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 766 reviews
The price is SAR 285
SAR 333 total
includes taxes & fees
7 Sep - 8 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Palo Alto Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Palo Alto Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Palo Alto Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus Palo Alto Inn & Suites located?

Located in South San Antonio, this hotel is 2.3 mi (3.6 km) from Baptist University of the Americas and within 6 mi (10 km) of Lackland Air Force Base and Baptist Emergency Hospital - Zarzamora. Medina River and San Antonio Western Shooting are also within 6 mi (10 km).

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Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 66 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed with kids, room and restroom was clean, no issues at all , all the staff was super friendly, the breakfast was good , the area is safe & plenty of restaurants around , about 25 mins away from six flags so that wasn’t bad, they also have an indoor pool so that was a very convenient since it was raining 2 of the 3 days we stayed
Stayed 2 nights in Jul 2025

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Love staying here for the beans for breakfast and the comfy beds
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean; employees friendly; awesome breakfast. Area is a little sketchy, but overall we felt very safe. Lots of fast food options nearby as well as an Olive Garden.
Stayed 1 night in Jun 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be staying here again
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad. A nice place on thr Southside of SA Super close to available event spaces and etc.
Stayed 1 night in Jun 2025

8/10 Good

St

Liked: Cleanliness
Nice soa could have been warmer
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. This was our second stay and no compkaints.
Stayed 2 nights in Apr 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator not working, room dirty, restroom dirty, room had a bad smell.
Stayed 1 night in Jul 2025

10/10 Excellent

Mathew

My stay was pleasant and the rooms were always cleaned by the staff. All the staff that i encountered were friendly and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stores and restaurants at walking distance
Stayed 1 night in Apr 2025

4/10 Poor

Juan E

Disliked: Cleanliness, amenities
It has a humidity smell elevator was not working did not have apple or orange juice on breakfast they said machine was broke…😏!!
Stayed 1 night in Jul 2025

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed and delicious breakfast

Love staying in this hotels, breakfast available is soooo good. Beds are comfortable. Super clean. Parking is safe
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice.

Clean and comfortable room. Complementary breakfast was excellent.
Stayed 1 night in Apr 2025

4/10 Poor

Harold

Disliked: Property conditions & facilities
Elevator out of order. Shower leaked causing high humidity in room. Sheets felt moist.
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, actually felt at home
Stayed 1 night in Feb 2025

6/10 Okay

Miriam

Liked: Cleanliness, staff & service, amenities
AC was very good, it was clean, and they had good breakfast. Check in lady was polite. Things that we didn’t like but wouldn’t care much if they wouldn’t charge high, for the price we pay we would expect things to work. For instance, the elevator did not work, the sod machine and the orange juice dispenser was also out of order. Either fix it or don’t charge too much.
Stayed 2 nights in Jul 2025

8/10 Good

omotayo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice and professional.
Stayed 1 night in Feb 2025

2/10 Terrible

Rose O

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator broken for the 3 nights, microwave broken the second day no repair, short of towels. had to walk the stairs. very bad experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christobal

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was great very helpful since this was a last minute check in because we were evacuated because of the fires but the girl in the front desk was so helpful with extra blankets
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

This hotel was at a very convenient location for a quick visit with nearby family
Stayed 1 night in Dec 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance of the property was decorated for the holidays inside, it made it feel welcome. Also the breakfast was really good.
Stayed 1 night in Dec 2024

8/10 Good

Kaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people, felt very safe
Stayed 2 nights in Nov 2024