"We were told is was accessible but there is a few inch step getting into the hotel then 3 steps to get to the elevators. Not good for someone in a wheelchair"

"The original building is stunning and a walk into the past. It is filled with antiques and other beautiful ornamentation. However, The new wing of the hotel where most guests stay , is now 25 years old. It is in need of refurbishment. Still, the rooms are large, clean, with lovely traditional furnishings. Staff generally are gracious and willing to accommodate, however it took one hour to check in and deliver our luggage to the room. There was only one other guest checking in at the same...

"Good air conditioning. Staff were friendly and helpful."

"Generally good"