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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with free breakfast, near City Creek Center

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Photo gallery for SureStay by Best Western Salt Lake City Downtown

Reception
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries, towels

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pool
  • Laundry
  • 24/7 front desk
The current price is SAR 380
SAR 442 total
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillowtop bed
Frette Italian linens
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillowtop bed
Frette Italian linens
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillowtop bed
Frette Italian linens
Down duvet
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1009 S Main St, Salt Lake City, UT, 84111

What's nearby

  • Salt Palace Convention Center - 4 min drive - 2.5 km
  • Temple Square - 4 min drive - 2.9 km
  • City Creek Center - 4 min drive - 2.9 km
  • Delta Center - 4 min drive - 2.9 km
  • Conference Center - 5 min drive - 3.2 km

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Sushi Burrito - ‬12 min walk
  • ‪SLC Eatery - ‬1 min walk
  • ‪Lucky 13 - ‬11 min walk
  • ‪Tacos Don Rafa - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel near Salt Palace Convention Center
SureStay by Best Western Salt Lake City Downtown provides amenities like a free breakfast buffet and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 63 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Partially open bathrooms with hydromassage showers and shower/tub combinations
  • TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Farsi, Hindi, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 02
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Does SureStay by Best Western Salt Lake City Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is SureStay by Best Western Salt Lake City Downtown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay by Best Western Salt Lake City Downtown?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Salt Lake City Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at SureStay by Best Western Salt Lake City Downtown?

Check-out is at 11 AM.

Where is SureStay by Best Western Salt Lake City Downtown located?

Located in Central City, this hotel is 0.5 mi (0.8 km) from Smith's Ballpark and 1.4 mi (2.3 km) from Salt Palace Convention Center. Nightmare on 13th and Liberty Park are also within 1 mi (2 km). 900 South Station is 9 minutes by foot and Ballpark Station is 13 minutes.

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SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 254 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 192 out of 1000 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10

Quiet clean room and decent breakfast!
Stayed 1 night in Jun 2025

10/10

Like how it had a gate at night that locked ppl out unless you had your key card in the area where the motel is and it was vary clean and quite.
Stayed 1 night in Jun 2025

8/10

Friendly staff
Stayed 1 night in May 2025

10/10

No problems, kind and attentive staff. I felt right at home on my vacation.
Stayed 4 nights in May 2025

10/10

Always enjoy staying there
Stayed 1 night in Feb 2025

8/10

Good place ppl who run it seem to take pride in the facilities
Stayed 1 night in Apr 2025

10/10

Property was very quiet and clean, and loved that parking was inside of a gate.
Stayed 1 night in Mar 2025

10/10

Any time go to slc I see if I can stay here first. I like how it’s gated and it fieels safer to leave your car there. The staff is nice. The pricing is great and the rooms are cleao and breakfast in the morning is incredible. This is my favorite place to stay
Stayed 1 night in Jan 2025

8/10

Kind staff, good breakfast and close to downtown.
Stayed 6 nights in Oct 2024

6/10

Pretty sub standard hotel … nothing special
Stayed 1 night in Feb 2025

8/10

It’s ok, but bathroom tile floor was broken
Stayed 2 nights in May 2025

8/10

Good location to the places we visited.
Stayed 2 nights in Oct 2024

2/10

Not what it appears to be.
Stayed 3 nights in Apr 2025

10/10

The staff were very friendly and accommodating!
Stayed 1 night in Dec 2024

4/10

It has been a long time since I stayed in a hotel this dirty.
Stayed 3 nights in Mar 2025

2/10

Very dirty, VERY dirty Hair in tub hair on floor. very loud guests (not in their control) but when I asked for it to be corrected they never acted on it. said they would call and did not. I ended up leaving early and did not get a refund for the days I was not there. first night basically did not sleep because of the noise. Tough part is they just do not follow-up to make it better.
Stayed 3 nights in Jun 2025

10/10

The on l
Stayed 1 night in Mar 2025

8/10

Everything was good. We were only there overnight for an operation the following morning
Stayed 1 night in Feb 2025

6/10

Was very comfortable
Stayed 2 nights in Dec 2024

4/10

Scary part of town
Stayed 1 night in Mar 2025

4/10

Very sketchy area
Stayed 1 night in Feb 2025

2/10

The staff were very nice. Too bad the conditions of my room as well as areas of hotel were very much in need of massive repairs. We had to ask for three different rooms before we found one that as was barely Bearable
Stayed 1 night in Feb 2025

6/10

It was a good model for the money we paid. The bed was a bit bouncy and the heater was hard to get an accurate temperature. Was clean place and the parking lot was gated.
Stayed 1 night in Feb 2025

8/10

The power went out 2 times while i was staying
Stayed 2 nights in Jan 2025

8/10

Property clean and gated, nice helpful staff
Stayed 3 nights in Oct 2024