"The hotel only has 1 shuttle in operation and runs at the top of the hour. We waited over an hour and a half for our shuttle, seeing other hotel shuttles company every 15 minutes. I wish I knew this before booking because it killed our very short itinerary in Boston before we had to head out the next day.
The staff at the desk were helpful in finding a dinner location but us getting to the hotel made it very frustrating. Staff wouldn’t contact the driver to find out ETA. Standing in the sun...
"The hotel only has 1 shuttle in operation and runs at the top of the hour. We waited over an hour and a half for our shuttle, seeing other hotel shuttles company every 15 minutes. I wish I knew this before booking because it killed our very short itinerary in Boston before we had to head out the next day.
The staff at the desk were helpful in finding a dinner location but us getting to the hotel made it very frustrating. Staff wouldn’t contact the driver to find out ETA. Standing in the sun...
Kristy