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"We really enjoyed staying here, the onsen was so relaxing and beautiful. Some of the staff were very nice and sweet, others were kind of rude. Its also very quiet and safe around the hotel so we liked that. It was hard to find a restaurant within 20 minutes walking that was open for dinner, but we met a sweet auntie who told us where to find good food. We will definitely stay here again when we come to Kinugawa"

"The rooms was great. The shower was FABULOUS! And we just LOVED this room. We were so sad to have to leave. The beds were so incredibly comfortable. "

"Slightly clunky online check-in process but otherwise a very enjoyable stay in our dog-friendly villa. Fantastic Onsen bath and sauna. "

"The oldest Western-style hotel in Japan. Beautiful elegant building and old world charm - a welcome change from the ultra modern hotels prevalent in Japan. Would thoroughly recommend."

"The best part about this hotel was that everything was neat and clean and the dining was very affordable price "

"Very close to JR Utsunomiya station, good options for food, nice and clean room."

"This was a great hotel for an overnight in Nikko. Private bathroom in our room with stocked bathroom amenities, large comfy bed for two with a little table and chairs plus a delish breakfast buffet. After a day of sightseeing we enjoyed the Baths. "

"Everything was wonderful. The beds are very comfortable. The view is beautiful from our room. We liked the craft beer they sell at the reception office. My only complaint is Min Americans have tattoos. We would like to use the spa service without being embarrassed by the warning, and without prejudice. Clearly tattoos are not associated with criminal behavior in most countries. Thank you so much."

"Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus. "