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"We were thrilled with this hotel from our arrival. We were met at the door by an amazing employee, who helped us with our luggage, helped us get checked in, brought our luggage to our room quickly, and was such a pleasure. The rooms are clean and very spacious, but you can tell that the hotel is older. The "stand-up" shower was very small, but there was shower capability in the tub that worked for my husband. The breakfast was nice, but very "English", which limited choices for Americans. All said, we were comfortable and enjoyed our stay, and would stay there again."

"There was an issue at the hotel where the sprinkler system was activated due to a fellow guest. The staff handled if very well in the circumstances. Recommend staying here and we will be staying again. Five star service…"

"Very comfortable beds and clean "

"This hotel is 190 years old and quaint. If you like history then you'll love staying here. Great English breakfast. Warning for all you I-phone, I-Pad junkies. They only have Wi Fi in the Lobby NOT in the rooms and no Outside telephones. Welcome to the 19th Century. We loved it. The Staff is fantastic as well."

"No toilet brushes in rooms. Club facilities excellent although changing room showers are a little run down. Breakfast sausages - fabulous! Will surely return next year."

"Small but comfortable room Ideal location "

"A compact room with wonderful views overlooking the harbor. Staff was polite and respectful. It was very quiet. I wouldn’t say that the location was convenient but it was pretty. We stayed here before a cruise and don’t regret it. The bed was comfortable and the included gin was a big hit with my partner. "

"A great location close to the cruise ship terminals, bus and train station, and a shopping mall."

"Great clean hotel, easy check in. "